Mobile Medical Assistant at One Medical in Atlanta, GA

Summary: One Medical is a primary care solution that aims to transform healthcare by making it more affordable and accessible. The Mobile Medical Assistant will facilitate telehealth visits in patients' homes, conduct clinical assessments, and coordinate care with patients and their families to ensure a seamless healthcare experience. Responsibilities: - Facilitate telehealth visit in a patient’s home, using technology to ensure provider has a complete view of the living situation and to ensure patient exam can be completed via video - Conduct standard patient assessments and documentation to facilitate a complete visit by the treating provider in the home and to ensure patients understand their care plan - Clinical duties may include providing best in class telehealth set up services, performing and assisting with extended scope duties such as, but not limited to clinician guided physical exam, health status screenings, non-blood specimen collection, spirometry, retinopathy, EKGs, vitals - Coordinate care with patients, families and other outside care teams (specialists, home health, etc.) as needed - Assist patients and their families to fully participate in healthcare services, as well as navigate and use community services or other resources in support of their goals - Participate in the daily operations of the High Risk Care Team, such as answering incoming phone calls, responding to emails, facilitating supports for transitions of care services - Teach patients and family members to connect with their care teams via technology Required Qualifications: - At least 1 year of experience doing home-based healthcare services or full-time Emergency Medical Technician (EMT) experience - Certified Medical Assistant (MA) and Basic Life Support (BLS) preferred or ability to obtain certification within 6 months of hire required - Strong written and verbal communication skills; Spanish speaking is a plus - A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges - A proven ability to build rapport and trust with patients or customers, while delivering individualized, human-centered, customer-focused care - Must have access to an independent means of safe and reliable transportation as well as the ability to travel house to house throughout the day; mileage will be reimbursed at the IRS/Federally established rate Preferred Qualifications: - Clinical skills in performing basic vitals and clinical assessments preferred - Proficiency in computer technology and video platforms such as typing, navigating the internet, meeting over zoom and using multiple software systems simultaneously; experience with Mac iOS, Google Suite preferred Required Skills: Home-based healthcare experience, Certified Medical Assistant, Basic Life Support Important Skills: Clinical skills, Computer technology proficiency, Video platform experience Nice-to-Have Skills: Spanish speaking, Communication skills Benefits: Paid sabbatical for every five years of service, Free One Medical memberships for yourself, your friends and family, Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, Competitive Medical, Dental and Vision plans, Pre-Tax commuter benefits, PTO cash outs - Option to cash out up to 40 accrued hours per year, 401K match, Credit towards emergency childcare, Company paid maternity and paternity leave, Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance, Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., UpToDate Subscription - An evidence-based clinical research tool, Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, Discounted rate to attend One Medical’s Annual REAL primary care conference