(Senior) Process expert Plan-2-steer at Omya in Kuala Lumpur

Plan-2-Steer process design & improvement

• Support the review of current Plan-2-Steer process design or dedicated sub-processes and flag areas for improvement

• Implement and operationalize improvement measures in close alignment with the OS&S Plan-2-Steer delivery teams

• Support process standardization and alignment across the end-2-end service scope, spanning across Omya's headquarter and Omya's business units

Plan-2-Steer governance and compliance

• Support the development and implementation of KPIs to ensure effective process management (steering dimensions: efficiency, compliance, quality)

• Apply and maintain process standards, templates, and control matrices

• Contribute to the implementation of internal controls in line with Omya's Group ICS guidance and frameworks to mitigate risks and increase the level of compliance in close collaboration with risk management

• Ensure compliance with regulatory requirements and Omya's process standards

• Maintain the process architecture documentation (e.g., Process Flowcharts, etc.) and support further development of the process architecture in the course of the implementation

Plan-2-Steer performance management and continuous improvement

• Collaborate closely with Omya's internal IT department and other relevant stakeholders to support configuration decisions and digital enablers (e.g., automation, process mining)

• Support systemic implementation into process design incl. definition of all system specifications

• Execute CI backlog measures and ensure regular tracking and maintenance of backlog items

Operational execution

• Execute tasks within the OS&S Process Management team in a quality and timely manner to maintain and develop the standard process model

• Support group-wide projects/initiatives and adhere to milestones in a quality and timely manner

• Implement measures to improve the Plan-2-Steer or respective sub-processes and introduce measures into the OS&S delivery teams

• Support efficient handover points between up- and downstream processes, e.g., validated KPI dashboards are provided to steering committees, where required

• Handle exceptions and resolve process-related issues promptly

• Support the documentation of business requirements and, if required, functional test scripts

• Maintain playbooks and training materials and support the development of new training content as required