Associate Director, Employee & Labour Relations at Omers · Toronto

Associate Director, Employee & Labour Relations
Location: Toronto, Ontario
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Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best.
We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do.
Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.
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Reporting to the Director, Employee & Labour Relations, the Associate Director is a senior ER/LR leader and delegate for the Director, providing strategic oversight and execution of complex employee and labour relations matters across OMERS and Oxford. This role provides senior-level advice on high-risk, cross-jurisdictional ER/LR matters, leads complex investigations, supports proactive risk management, and helps build ER/LR capability, consistency and scalable processes across the function.
You will be responsible for:
Provide direct leadership and coaching to ER/LR team members.
Act as the Director’s delegate on defined ER/LR matters.
Provide senior-level ER/LR advice and oversight across global jurisdictions, including the US, UK, Luxembourg, Berlin, Paris, Australia and Singapore.
Lead complex, sensitive and high-risk workplace investigations, including matters involving senior stakeholders, significant employee relations risk or reputational sensitivity.
Manage complex labour relations matters, including arbitrations, collective bargaining, collective agreement administration and related stakeholder engagement.
Provide strategic advice on complex terminations, performance management, accommodations, legislative changes and other sensitive ER/LR matters.
Partner with HR, Legal, Compliance, business leaders and external counsel to assess risk, align on approach and support consistent, legally defensible outcomes.
Design and execute proactive ER/LR strategies, including process improvements, automation and technology enhancements.
Use case data, dashboards and ER/LR insights to identify trends, themes and hot spots, inform targeted interventions, mitigate organizational risk and strengthen workplace culture.
Required Skills & Experiences
8+ years of progressive employee and labour relations, Human Resources, legal or related experience.
Demonstrated experience managing complex investigations, performance management matters, terminations, accommodations and labour relations matters.
Experience advising senior stakeholders and people leaders on complex, sensitive and time-sensitive ER/LR matters.
Proven ability to lead people, coach others, build capability and support collaborative, high-performing ways of working.
Strong judgment and ability to independently assess risk, determine appropriate approaches and make sound recommendations in high-risk situations.
Ability to translate ER/LR data, trends and insights into proactive organizational solutions, process improvements and risk mitigation strategies.
Strong stakeholder management, communication, negotiation, conflict resolution, systems fluency and data storytelling skills.
University degree in Human Resources, Business, Industrial Relations, law or a related discipline; equivalent experience may also be considered.
This posting is for an existing vacancy.
The expected salary range for this position is $122,000.00 - $188,000.00 per year.
You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.
As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.
From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.
Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.