AI Solutions Specialist at Omaze in Munich, Bavaria, DE

⭐ Office Policy: 3 days in person, 2 days at home each week

📝 Contract type: Permanent, full time

💬 Language Requirements: German and English business fluent

Omaze is reinventing fundraising by offering people the chance to win once-in-a-lifetime prizes while raising millions for charities around the world. Since launching in the UK in 2020, we've become one of the fastest-growing companies in the country and now, we’re scaling our impact across Europe.

We launched in Germany in June 2025 with ambitious growth goals and a clear mission: raise significant funds for local charities while delivering unforgettable experiences to our customers. In the UK alone, we've raised nearly £100 million for charity, and created over 40 new millionaires.

Now, we’re building a standout team in Germany – and we need your help to do it.

Learn more athttp://omaze.de.

🔑 About The Job

As our AI Enablement Partner, you will be the first embedded member of Omaze’s AI Operations team in Germany.

Working closely with teams across the business, you will identify opportunities to improve workflows, reduce manual effort, and accelerate delivery through AI, automation, and smarter ways of working. You will act as the bridge between our global AI Operations team and local stakeholders, helping teams adopt modern tools, embrace new ways of working, and deliver measurable business impact.

This is not a traditional engineering role. While you should be comfortable building automations and prototypes, your success will be defined by your ability to understand business problems, influence stakeholders, drive adoption, and help teams work smarter.

You will report into the Global AI Operations team and work closely with colleagues across Germany and the UK to support Omaze’s broader AI transformation journey.

🔧 What You’ll Be Doing

Understand Business Workflows

• Partner with teams across Germany to understand workflows, challenges, bottlenecks, and opportunities for improvement.
• Facilitate discovery sessions and map current processes.
• Identify opportunities where AI, automation, or better tooling can create measurable impact.
• Act as a trusted advisor to stakeholders across the business.

Enable AI Adoption

• Support teams in adopting AI-enabled tools and workflows already being rolled out globally.
• Deliver training, workshops, and coaching sessions that build confidence and capability.
• Create practical guidance, playbooks, and examples that help teams integrate AI into their day-to-day work.
• Champion responsible experimentation and continuous learning.

Build & Prototype Solutions

• Design and implement automations, workflows, and AI-enabled solutions.
• Rapidly prototype ideas using AI tools, no-code/low-code platforms, and workflow automation softwares.
• Work with the wider AI Operations team to scale successful local initiatives into broader business solutions.
• Measure outcomes and continuously improve implementations.

Drive Operational Improvement

• Identify opportunities to simplify processes and remove manual work.
• Support high-impact initiatives across functions including production, operations, marketing, customer experience, and corporate teams.
• Help teams focus on higher-value work by reducing repetitive administrative effort.
• Contribute to larger global AI transformation programmes alongside the UK AI team.

Act as the AI Team Representative in Germany

• Serve as the local face of the AI Operations team.
• Build strong relationships across the organisation and proactively surface opportunities, challenges, and feedback.
• Bring local insights and opportunities back to the global AI team to influence priorities and future initiatives.
• Help ensure successful adoption of new tools and ways of working without becoming the long-term owner of those tools

🫵 About You

• Naturally curious and passionate about understanding how businesses operate, identifying opportunities, and improving the way work gets done.
• AI-native, with knowledge beyond basic prompting, setting up AI-driven workflows and automations, and using AI tools (ChatGPT, Claude, Gemini, Notion AI) to solve real business problems rather than one-off tasks.
• Experience with automation platforms such as n8n, Zapier, Make or similar tools.
• Familiarity with prompt engineering, AI agents, workflow automation, and AI-powered business processes.
• Understands that successful AI and technology initiatives begin with defining the problem before selecting the solution.
• Experienced in driving business improvement, transformation, operations, consulting, enablement, or technology adoption initiatives.
• Comfortable identifying problems independently, structuring solutions, and driving outcomes with minimal supervision.
• Strong stakeholder management, communication, and relationship-building skills, with the ability to influence across teams and functions.
• Experienced in facilitating workshops, delivering training, and supporting change management to drive adoption of new tools and ways of working.
• Skilled at translating technical concepts into clear, practical guidance for non-technical audiences.
• Experienced in creating workflows, automations, and process improvements using modern digital tools.
• Thrives in fast-paced, evolving environments and adapts quickly to changing priorities.
• Comfortable experimenting with emerging technologies and evaluating their practical business applications.

Nice to Have

• Experience in media, production, creative operations, or content workflows.
• Experience working in startup, scale-up, or entrepreneurial environments.
• Basic scripting, low-code/no-code development, or technical prototyping experience.
• Background in consulting, digital transformation, project delivery, technology enablement, or operational excellence.

We actively seek out diversity of thought and experience to drive innovation. We welcome all backgrounds, identities, and perspectives and work hard to ensure that every Omaze employee can bring their authentic self to work at all times.