Facility Support Technician / Operator at Ollie in Geneva, IL

Summary: Ollie is a company dedicated to improving the lives of pets and their owners by providing human-grade pet food and health services. As a Facility Support Technician / Operator, you will be responsible for maintaining, repairing, and troubleshooting industrial machinery and equipment to ensure optimal performance and support production goals. Responsibilities: - Perform routine and preventive maintenance on machinery, equipment, and systems according to established schedules and protocols. Machines include, but are not limited to automated taping machines, conveyor belts, label application machines, Forklifts: sitdown, standup, reach truck, scissor lift, & electric pallet jacks - Repair or replace defective parts, components, and systems in a timely manner to minimize production downtime - Conduct inspections and tests on equipment to ensure proper functioning and safety compliance - Maintain accurate records of maintenance activities, repairs, and parts used - Collaborate with other team members and departments to address and resolve complex technical issues - Follow safety procedures and guidelines including lock out tag out and arc flash protection to maintain a safe working environment - Assist in the installation and commissioning of new equipment and machinery as needed - Stay current with industry trends, technologies, and best practices to enhance skills and knowledge - Technicians may be assigned to production tasks during downtime including driving a forklift, picking, packing, etc - Build relationships and maintain contact with external repair and maintenance affiliates - Perform general maintenance duties, including facility repairs on walls, doors, and floors Required Qualifications: - High school diploma or equivalent required - Proven experience as a Facility Support Technician / Operator or similar role, with a strong understanding of machinery, equipment, and systems - Ability to read and interpret technical manuals, blueprints, and diagrams - Strong problem-solving skills and attention to detail - Excellent communication and teamwork abilities - Ability to work independently with little direct supervision - Must be on call in the event of an emergency - Physical ability to lift, carry, and move heavy objects, and to work in various temperatures & environmental conditions - Previous forklift certification required Preferred Qualifications: - Technical degree or certification in industrial or facilities maintenance is a plus Required Skills: Industrial machinery maintenance, Preventive maintenance, Equipment repair, Technical manual reading, Blueprint interpretation, Forklift operation, Lock out tag out, Arc flash protection, Facility maintenance Benefits: Sponsored 401k program with employer match up to 4%, Comprehensive health coverage including medical, dental and vision, Paid Time Off, Paid parental leave, Free Ollie subscription