Regional Digital Project Manager at OLIVER Agency · Madrid

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Regional Digital Project Manager Location: Spain About the role: Join our dynamic team as a Regional Digital Project Manager, where you'll be integral to delivering website, email and push content across multiple languages for our largest fashion client, based in Chile. As Regional Digital Project Manager, you’ll be accountable & responsible for all the regional client communication for content delivery. You will liaise with the client’s team to accurately forecast, produce, and deliver the content across multiple channels (AEM, Push, Email) as per the defined SLA. You’ll be responsible for leading the region to manage & deliver campaigns along with the Web Content Manager and off-site Digital Project Manager. You’ll act as a Primary Contact for all the regional clients to set up regional processes and improvements in AEM workstream. Excellent communication and attention to detail is required to deliver to the highest standards. What you will be doing: Serving as the primary point of contact and digital expert for clients throughout the lifecycle of a digital project is a key responsibility. Responsible for managing digital projects across the AEM workstream; from initial briefing to final delivery. Effectively managing the team to successfully deliver email marketing and website content deliverables. Developing and nurturing strong client relationships through transparent communication and the establishment of trust is paramount. Follow and implement best practice production processes established within OLIVER, fostering collaboration with the client on-site to optimize operational efficiency. Efficient planning and scheduling of projects are essential to ensure optimal resource utilization. Regular communication of project status, both internally and externally, in accordance with agreed-upon account processes. Produce estimates and timelines and measure progress of projects against those throughout the workflow. Be able to verify the qualitative and quantitative output of a project against the project objectives. Proactively identifying and addressing potential issues at the onset of a project, while also managing and mitigating project risks, are critical functions. Support the business to develop technical excellence by suggesting improvements to bring efficiency in the way or working and processes. Fostering a collaborative and motivational environment to ensure team members remain focused on delivering high-quality work and feel supported is essential. Ensure administration tasks are maintained to the same high standard as the rest of your work. Ensuring accurate timekeeping and project status updates for both oneself and the team within MPC to facilitate data reporting for the client & Account Lead. What you need to be great in this role: Excellent communication & Attention to detail 5+ years' experience managing digital projects from initial briefing to delivery. Competent user of Microsoft Office software including Word, Excel, PowerPoint Experience in Site Content Publishing and Creation is a plus Good understanding of CMS and Emailers. Handson experience working on PM tools like JIRA, Terllo, etc Good understanding of project finances – estimating, timings, costs and invoicing. Req ID: 17357 #LI-MR1 #LI-HYBRID #LI-MIDSENIOR Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what’s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER,a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.