Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

This role is responsible for front line reception and switchboard management, various office administrative duties including, Junior PA responsibilities. The incumbent is individually accountable for achieving results through own efforts. This role is based in Menlyn, Lynwood, Pretoria.

The role also includes assisting with Office Management and Administration.

Responsibilities

Front Face Reception/PA

• Responds to incoming calls and routes calls to correct location.
• Places outgoing calls on request and log international calls.
• Take accurate telephonic messages and resolves basic queries.
• Collects and processes switchboard data and produces reports.

Administration

• Travel bookings include flights, hotel/accommodation, cars/shuttles.
• Ordering stationery & kitchen stock as required.
• Takes care of administrative processes and produces monthly stats.
• Maintenance call logging and keeps accurate records and details up to date.

Team Assistance

• Assists team-members with various additional tasks e.g. catering assistance, room set-up etc. when required.
• Assist with Access control, access tokens/access cards and alarm codes for colleagues.

Health & Safety

• Team leader for all First Aiders and Emergency Wardens.
• Investigate issues relating to health and safety and review the effectiveness of health and safety measures that have been put in place.
• Ongoing training for incident reporting, making sure the team is on track.

Personal Effectiveness

• Accountable for service delivery through own efforts.
• Makes increased contributions by broadening individual skills.
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.

Qualifications and Experience required

• Matric & tertiary qualification (Office Administration or relevant qualification)
• At least 3 years of front face reception & administration experience
• Switchboard & telephone etiquette
• Service excellence
• Excellent command of English and Afrikaans
• Good communication skills
• Client centric
• Strong administrative skills
• Ability to handle stressful situations in a vibey dynamic team.
• Time management
• Proactive and a self-starter
• Be professional and presentable
• Oracle Proficiency would be advantageous
• Own transport would also be advantageous

Skills

Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource Scheduling

Competencies

Collaborates

Communicates Effectively

Drives Results

Ensures Accountability

Plans and Aligns

Tech Savvy

Education

NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent

Closing Date

06 July 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!