IT Systems Engineer Intern (Summer 2026) at Okta in San Francisco, CA

Summary: Okta is The World’s Identity Company, dedicated to providing secure access and authentication solutions. They are seeking a proactive IT Systems Engineer Intern to assist in managing and optimizing productivity and collaboration tools within the organization, gaining hands-on experience and mentorship from IT professionals. Responsibilities: - Assist in the deployment, configuration, and management of productivity and collaboration tools such as Google Workspace, Slack, Microsoft Office 365, and others - Provide first-level assistance to employees, troubleshooting technical issues related to collaboration platforms - Examine user feedback and platform usage data to identify opportunities for improvement - Document processes, user guides, and best practices for collaboration tools to help training and onboarding efforts - Assist IT projects focused on integrating and streamlining productivity tools within the organization - Stay up-to-date on new features and updates for collaboration platforms and present findings to the IT team - Collaborate with cross-functional teams to understand their needs and recommend tool optimizations Required Qualifications: - Currently pursuing a degree program in Information Technology, Computer Science, Engineering or a related field and graduating December 2026 or Spring 2027 - Ability to learn new technologies and software quickly - Strong problem-solving, communication, and organizational skills - Partnership mindset with the ability to work without supervision when needed - Familiarity with collaboration platforms such as Google Workspace, Microsoft Office 365, Slack, or similar tools Preferred Qualifications: - Experience with scripting or automation (e.g., Python, Powershell, or Google Apps Script) is a plus - Knowledge of IT support principles and basic troubleshooting techniques (a plus) - Interest in process improvement and user experience enhancement (a plus) Required Skills: Google Workspace, Microsoft Office 365, Slack Important Skills: Scripting, IT support principles Nice-to-Have Skills: Partnership mindset, Process improvement, User experience enhancement Internship Start Date: Start in 2026 Summer Benefits: Health, dental and vision insurance, 401(k), Flexible spending account, Paid leave (including PTO and parental leave)