Communications AI Strategy & Operations Intern… at Okta · San…

Summary: Okta is The World’s Identity Company, focused on providing secure access and automation solutions. They are seeking an AI Strategy & Operations Intern to integrate AI into their communications ecosystem, build resources, and enhance data-driven insights. Responsibilities: - Architect the AI Hub: Build and curate a centralized "AI Playbook" and resource library (including custom Gemini Gems and prompt templates) tailored to the specific needs of our Internal, Executive, and PR teams - Scale Global Workflows: Partner with sub-functions to identify and automate high-frequency tasks—such as synthesizing global news cycles for the Newsroom or drafting multi-channel social assets for Digital Comms - Build the Executive Engagement Engine: Design and manage a centralized tracker for executive speaking engagements; use AI to categorize and analyze "Accepted," "Denied," and "Received" requests to identify strategic gaps and opportunities - Advance Narrative Measurement: Leverage LLMs to transform unstructured media data into structured insights, for proactive messaging guidance - Internal AI Enablement: Act as a "scout" for the team by pilot-testing new AI features and leading "how-to" sessions to ensure the global team remains at the cutting edge of AI proficiency Required Qualifications: - Currently pursuing a Bachelor's degree in Marketing, Communications, Business, or Data Analytics and graduating December 2026 or Spring 2027 - You understand how to build sophisticated system prompts and custom agents (like Gemini Gems) that solve specific business problems - You are comfortable with 'messy' data and can turn them into structured insights and visual trends - You enjoy building systems that make work easier for others - You understand that 'tone' and 'voice' matter - You are naturally curious and stay 15 minutes ahead of the news cycle when it comes to new AI features, tools, and best practices Preferred Qualifications: - Experience with low-code automation tools (e.g., Airtable, Zapier, or Google Apps Script) to move data between platforms - Proficiency in creating simple but high-impact data visualizations (e.g., in Google Data Studio, Tableau, or even advanced Excel/Sheets) - You've built your own 'personal AI workflow' or side project that demonstrates how you use technology to multiply your own output Required Skills: AI Strategy, Data Analytics, Marketing Communications Important Skills: Automation Tools, Data Visualization Nice-to-Have Skills: Strategic Communication, Operational Mindset, Self-Starter Internship Start Date: Start in 2026 Summer Benefits: Amazing Benefits, Making Social Impact, Developing Talent and Fostering Connection + Community at Okta