AI Content Operations Intern (Summer 2026) at Okta in Chicago, IL

Summary: Okta is a company focused on securing identities in the age of AI. They are seeking an AI Content Operations Intern to help maintain a high-quality, automated content ecosystem by ensuring AI tools perform correctly and content remains accurate. Responsibilities: - Run "test drives" on our AI agents to ensure they are following instructions and flag any instances where the AI goes off-track - Review AI-generated drafts to check for factual accuracy, tone, and formatting, making manual updates where necessary to meet our standards - Use specialized tools to help identify topics we haven't covered yet and suggest ways to make our existing content more helpful - Support our governance process by using AI tools to scan our content library, helping us identify outdated information that needs a refresh - Help keep our "instruction manuals" (for both humans and AI) up to date as our brand guidelines and technology evolve - Help prepare simple reports or impact summaries to show business partners how our AI content is performing Required Qualifications: - Currently pursuing a Bachelor's degree (graduating in December 2026 or Spring 2027) in, Data Science, Information Management, Library and Information Science, Digital Media, Cognitive Science, or a related field that bridges technology and communication - Experience with AI Prompt Engineering, LLM Familiarity, Data Tooling and Technical Troubleshooting - Hyper-detail oriented, Process minded, Analytical thinking - Inquisitive Nature, Adaptability, Clear communication Required Skills: AI Prompt Engineering, Large Language Models, Data Tooling, Technical Troubleshooting, Hyper-detail orientation, Process minded, Analytical thinking, Inquisitive nature Internship Start Date: Start in 2026 Summer Benefits: Exciting opportunities to connect with your cohort beyond the office through classic local outings like Cubs games and the Chicago Architecture Boat Tour.