Job Coach- Developmental Disabilities… at OhioGuidestone · Cleveland

Job Summary:

The Job Coach works under the supervision of the Program Manager and provides compassionate, person-centered support to adults with intellectual and developmental disabilities. This role focuses on helping individuals develop the skills, confidence, and independence needed to obtain and maintain meaningful community employment while promoting inclusion, dignity, and personal success. Previous experience working as a Direct Support Professional (DSP) or supporting individuals with intellectual and developmental disabilities is preferred.

Essential Functions:

• Demonstrate the values and guiding principles of OhioGuidestone every day, performing with the highest standards of excellence, integrity and ethics.
• Build collaborative relationships with clients to support employment goals in community settings.
• Assist individuals improve their job skills and achieve career goals by developing coaching plans, assisting with goal setting, teaching effective job tasks, and supporting people with intellectual and developmental disabilities.
• Develop and support business partnerships and collaborations and advise how they can support the population with intellectual and developmental disabilities.
• Follow individual’s Individual Service Plan as guided by the SSA
• Assist identified individuals with disabilities with career planning, resume writing and the ability to learn and accurately perform and excel in their job duties and functions.
• Perform an assessment of professional strengths and weaknesses for each assigned individual.
• Assist with development of Individual professional plans for growth within the current area of interest
• Provide one-on-one training to prepare for employment tailored to the individual’s needs.
• Performs related administrative responsibilities; maintains participant information, records, and other documents; responds timely to emails and phone calls; attends various training and meetings; completes required reporting; communicates with other agencies, departments, and vendors regarding required paperwork, contract compliance and consults with other county agencies and/or supportive services as necessary.
• Create and update state records and reports on progress, utilizing an internal computer system.
• Complete progress notes daily for the individuals you work with.
• Assist with quality assurance and auditing when necessary
• Educate clients on public benefits (e.g., SSI, Medicaid) and how employment may impact them
• Be a part of a client team that includes the client, service support administrators, employer, family and other outside entities, so the client is supported through every process.
• Participate in cross-training to develop working knowledge of multiple program functions, ensuring seamless service delivery, collaboration across departments, and the ability to support agency needs as they arise.
• Participates in the planning, organization and implementation of special events/department specific projects including job fairs, community fairs, community service-learning projects and fundraising events.
• Develops strong community support and collaborative partnerships. Maintain effective linkages with internal and external department staff, outside agency professionals, and other community organizations as it is related to data management.
• Maintains the confidentiality of client or collateral interaction within Agency defined standards.
• Exhibit positivity, flexibility and willingness to take on new responsibilities as requested or required.
• Demonstrate positive leadership, promote a team-based work environment and a culture of belonging.
• Present the Agency in the most positive light with all internal and external contacts.
• Complete Direct Support Professional Training on the DODD website with annual trainings.
• Complete Career Planning training on the DODD website.

Summer Staff Essential Functions:

• Demonstrate the values and guiding principles of OhioGuidestone every day, performing with the highest standards of excellence, integrity and ethics.
• Build collaborative relationships with clients to support employment goals in community settings.
• Support business partnerships and collaborations and advise how they can support the population with intellectual and developmental disabilities.
• Follow individual’s Individual Service Plan as guided by the SSA
• Performs related administrative responsibilities; maintains participant information, records, and other documents; responds timely to emails and phone calls; complete training and complete required reporting.
• Complete progress notes daily for the individuals you work with.
• Be a part of a client team that includes the client, service support administrators, employer, family and other outside entities, so the client is supported through every process.
• Participates in the planning, organization and implementation of special events/department specific projects including job fairs, community fairs, community service-learning projects and fundraising events.
• Maintains the confidentiality of client or collateral interaction within Agency defined standards.
• Exhibit positivity, flexibility and willingness to take on new responsibilities as requested or required.
• Demonstrate positive leadership, promote a team-based work environment and a culture of belonging.
• Present the Agency in the most positive light with all internal and external contacts.
• Complete Direct Support Professional Training on the DODD website with annual trainings.
• Complete Career Planning training on the DODD website.
• Must be present at the client’s worksite for the entire duration of each shift and provide continuous supervision of the client’s work at all times.

Education & Experience:

Level I:

• High school diploma required, associate degree or higher in Psychology, Social Work, Human Services, Education or a related field preferred.
• 1-2 years’ experience working with individual and developmental disabilities and/or a high-risk population
• Trauma-informed care preferred

Level II:

• Education is same as Level I
• 2-4 years’ experience working with individual and developmental disabilities and /or a high-risk population
• Crisis intervention experience required
• Demonstrated independence and initiative

Level III:

• Education is same as Level II
• 2-4 years’ experience working with individuals with intellectual and developmental disabilities and/or a high-risk population
• Crisis intervention training or experience required
• Proven leadership demonstrated by taking on additional responsibilities
• Participation in program operations and external meetings
• Understanding of compliance as it pertains to the Ohio Department of Developmental Disabilities and Opportunities for Ohioans with Disabilities

Qualifications:

• Mission driven; strong desire to make an impact.
• Effective interpersonal skills; able to speak effectively with individuals and/or groups of people.
• Ability to customarily and regularly exercise discretion and good professional judgment.
• Flexible; able to workdays, evenings, and/or weekends, as desired to meet the needs of clients.
• Strong organizational skills: being able to handle multiple priorities with strict attention to detail and perform work independently.
• Ability to provide timely follow-up and act with a sense of urgency.
• Ability to maintain relevant, timely documentation as required.
• Effective computer literacy skills, including Windows applications, Microsoft Office Suite, electronic health records, etc.
• Must be able to access work locations, offices, and homes as necessary, which may include ascending/descending stairs.
• Ability to drive clients to employment locations
• Possess a valid Ohio Driver’s License with a safe driving record and valid insurance.
• Successfully complete pre-employment screenings, including drug tests, background checks, and any other required assessments, such as a physical examination and TB test.

At OhioGuidestone we care about the health and safety of our employees. OhioGuidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment. We require and cover the cost of fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings.

We believe that fostering a workforce that reflects diverse backgrounds, experiences, and perspectives strengthens our organization. Embracing diversity not only promotes a culture of respect and belonging, but it also enhances creativity, innovation, and problem-solving, ultimately contributing to our collective success.