Security Officer (Mackinaw City… at Odawa Casino… · Mackinaw…

Odawa Casino Resort

Job Description

Job Title:Security Officer

Reports To: Security Supervisor

Department:Security

Minimum Pay Rate:$16.50 per hour

Job Code:SYOFC

Pay Grade:SEC1

Date Written:07/23/2008

Revision Date:12/12/2023

Job Summary: Guards casino property against fire, theft, vandalism, and illegal entry, and safeguards all casino Team Members, guests and assets by performing any combination of following duties.

Primary Duties and Responsibilities:

• Greets all guests and Team Members in a friendly, open manner.
• Conducts oneself in a positive and professional manner, acting as a role model for all Team Members.
• Maintains knowledge of all current and upcoming promotions and events at Odawa Casino Resort.
• Has contact with casino guests providing or receiving information or during confrontational situations.
• Uses effective approaches for choosing a course of action or develops appropriate solutions to issues that may arise.
• Maintains open communications with supporting job positions and departments in order to fulfill daily job functions.
• Patrols and checks, periodically, internal and outside perimeters of casino.
• Checks guest ID’s and observes suspicious behavior of Team Members and guests and reports such activity as necessary.
• Ensures that underage guests are not on casino gaming floor and stay in appropriate areas of casino.
• Safeguards casino guests, Team Members, and assets by guarding doors, patrolling building, observing pull team, verifying slot fills and jackpots, and other observation of sensitive assets and procedures.
• Ensures casino property is protected from theft, illegal entry, vandalism, etc.
• Provides security escort for cash transactions in the casino or for entrances to sensitive areas, Team Member and guest escorts as needed.
• Transports fills and credits to and from casino gaming areas, and auditing from casino cashier’s cage.
• Prepares security reports describing activities and incidents.
• Provides assistance as necessary to casino guests.
• Attends all meetings as required.
• Completes all required training satisfactorily.
• Maintains the highest level of confidentiality at all times.
• Works at other properties as needed.
• Performs all other duties assigned within the scope of the position.

Systems Access: Trakka

Upholds Odawa Casino Mission statement in all aspects of position:

Mission:

We create excitement and memories.

Values:

We create a culture that provides:

1. A fun, rewarding, safe, and consistent environment for our Team Members.
2. A warm reception, welcoming environment, and friendly atmosphere.
3. An optimal entertainment experience through exceptional service.
4. Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth.
5. A contribution and connection to the community.

Preference: Applies to Native Americans in accordance with applicable tribal law.

Minimum Qualifications:

• Must have basic math skills.
• Must read, write and speak English fluently.
• Must pass a pre-employment physical.
• Long periods of standing and walking; some pushing, pulling, bending, kneeling and reaching required.
• Occasional in-town travel will be required.
• Must be responsible, reliable, and able to make sound decisions.
• Must be flexible with shift and days off with ability to work overtime, weekends, holidays, special events, etc., as needed.
• You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position.
• Exposure to loud and continual noise levels and a smoke filled environment.
• Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.