Talent Acquisition & Internal… at Ocado Retail · Hatfield

Talent Acquisition & Internal Mobility Partner

Contract type: Fixed Term Contract (13 months)

Location: Hatfield (Hybrid working - 3 days in the office)

Working hours per week: 40 hours

Level: Manager

Reports to: Talent Effectiveness Lead

Application Closing Date: 5 October 2026

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re also on a mission to empower our business with smart technology; we've recently launched our AI Academy, providing a tailored AI learning journey for every colleague.

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.

About the team and the role

At Ocado Retail, we are passionate about attracting, elevating, and developing exceptional talent at all levels. As a Talent Acquisition & Internal Mobility Partner you will operate as a strategic partner embedded within your business areas.

Moving beyond reactive hiring, this role drives a data-backed talent strategy centered on external acquisition, internal mobility, and succession planning. Working alongside People Partners, Talent Enablement, People Experience and Reward (our Centres of Excellence), you will own the talent journey end-to-end—upskilling hiring teams, driving talent pipelines, and delivering a high-touch experience for every new hire and internal mover.

What you’ll do

• End-to-End Delivery & Strategic Sourcing: Own and execute tailored sourcing strategies across all levels, from specialist roles to senior leadership. You will drive and build talent strategies both internally and externally that identify hiring needs and priorities, based on business area goals, future skills and workforce planning ensuring a deep understanding of the talent landscape from building strong networks and partner relationships.
• Assessment & Hiring Enablement: Define "what good talent looks like" across the end-to-end journey by designing competency-based interview structures, aligned with our evolving Career Framework. You will enable and coach hiring managers on objective selection, fair assessment methodologies, inclusive hiring, and optimal ATS usage to elevate hiring standards and candidate experience.
• Talent Attraction and Engagement - Partner closely with People Experience to bring Ocado Retail’s Employer Value Proposition (EVP) to life. You will design attraction campaigns showcasing internal career progression and maintain an active external presence across social channels and industry events to build strong talent pipelines, brand awareness and build your network.
• Market Insights, Data and Trends: Leverage market insights, talent analytics, and recruitment metrics to deliver data-backed guidance to hiring managers and senior stakeholders to ensure we stay competitive in attracting talent.
• Governance & Commercial Alignment: Maintain joint headcount governance with People Partners, reviewing new roles against approved budgets plans before going to market. You will manage agency spend and partner with the Reward team to structure competitive offer packages aligned with internal equity and established pay bands.

Who you are

• Proven Talent Partnering: Experience in Talent Acquisition and Internal Mobility, successfully acquiring and developing talent across a broad spectrum of head office functions, including senior-level appointments. Experience in Retail, E-commerce, or Tech-enabled environments is highly desirable.
• Strategic & Proactive Approach: Demonstrated success in designing and executing end-to-end talent strategies that blend external attraction with internal mobility, succession mapping, and workforce planning.
• Assessment & Hiring Enablement: Practical experience designing competency-based assessment structures and experience of coaching hiring managers on objective and inclusion selection.
• Data Fluency & Tech Adoption: Comfortable gathering, analysing, and leveraging recruitment analytics and market insights and presenting back insight and recommendations to Senior Stakeholders.
• Stakeholder Management & Communication: Outstanding stakeholder management and communication skills, with the ability to thrive and maintain high standards within a fast-paced, dynamic environment.

What's in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. You'll also be part of our AI Academy, a dedicated learning journey designed to empower every colleague with the smart technology skills of the future.

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

Spend & Save: Recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we'll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.