Warehouse Manager | Full-Time | Spruce… at Oak View Group · Calgary

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Warehouse Manager is responsible for the effective management and running of venue distribution/warehouse operations, including inventory, receiving, purchasing, ordering, lay-ins, purchase order tracking, clean-up, transfers, and equipment maintenance. The Warehouse Manager must provide a high level of event oversight, technical proficiency, and operational/personnel support to ensure the smooth running of (or preparation for) any assigned event. The Warehouse Manager will actively supervise, coach, counsel, direct, train, and mentor employees in meeting company quality standards and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion, and transfer. The Warehouse Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant, and cooperative work environment. This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction, strong management, and independent decision-making skills are required. 

This role pays an annual salary of $75,000 CAD

Benefits for Full-Time roles: Health, dental, and vision insurance; pension matching; and paid time off (vacation days, sick days, and statutory holidays).

This position will remain open until August 7, 2026.

• Responsible for product purchasing/ordering, receiving, and distribution control for the venue.
• Ensure that established procedures for tracking purchase orders, requisitions, receiving dockets, and perpetual inventory are maintained; report any deviation to General Manager.
• Maintain and manage sanitation and organizational systems of all warehouse storage areas.
• Willing and available to assist with Premium Services or Concessions event operations as directed by the GM. 
• Provide direction to part-time warehouse staff to ensure all established lay-ins are completed for each event, in addition to requisitioning during events, post-event breakdown, warehouse returns, equipment storage, sanitation, and maintenance.
• Responsible for ensuring that the purchase order system is adhered to for all orders received at each warehouse; verify proper specification, size, quantity, etc. of goods received; supervise proper labeling, dating, and stocking of supplies.
• Oversee and ensure that appropriate stocking levels are met for each event; rotate and maintain the integrity of product.
• Ensure a proper transfer process of product between buildings, including follow-up documentation.
• Perform routine maintenance; responsible for concession and utility equipment cleaning and maintenance: portable equipment, burden carriers, carts, floors, refrigeration, and lighting. Ensure manifested equipment is in location.
• Evaluate warehouse employee performance. Maintain employee records, written warnings, reviews, and other related documents.
• Conduct a walk-through of the commissary, warehouse, and storage areas after the completion of the day to ensure all areas are clean.
• Oversee daily operation as either the opening or closing manager on duty.
• Assist Office Manager with daily/weekly/monthly sales and AR/AP when needed.

• High school diploma or equivalent.
• Minimum 3-5+ years of warehouse/distribution experience.
• Minimum 2+ years of supervisory experience.
• Forklift certification.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner that fosters a positive, enthusiastic, and cooperative work environment.
• Ability to make sound business/operations decisions (i.e., regarding employee placement, staffing adjustments, and/or responding to technical, product, or equipment challenges during an event) quickly and under pressure.
• Solid working knowledge of computer applications: Microsoft Office, POS systems, and timekeeping systems.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a thorough working knowledge of all existing concessions locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
• Possess a valid Food Handlers certificate and Alcohol Service Permit if required by the provincial government.
• Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to venue concession operations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.