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Restaurant Manager, The Founder's Room… at Oak View Group · Baltimore
Skills
Job Description
Overview
We are seeking an experienced Restaurant Manager, The Founder's Room, to lead the day-to-day operations of The Founder's Room, a premier restaurant and hospitality experience located within The Paramount Baltimore. The Restaurant Manager will be responsible for creating an exceptional guest experience while overseeing daily restaurant operations, service standards, staffing, financial performance, and team development. As a key member of the opening team, the Restaurant Manager will help establish the culture, service standards, operating procedures, and guest experience for The Founder's Room from opening day forward.
This role pays an annual salary of $65,000 - $75,000 and is bonus eligible.
Benefits for Full-Time Roles: Health, Dental, and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until December 31, 2026.
Responsibilities
- Manage daily operations of The Founder's Room, including event and non-event service.
- Ensure an elevated, consistent, and welcoming guest experience.
- Manage, lead, and develop the front-of-house team, including servers, bartenders, hosts, and support staff.
- Recruit, interview, onboard, train, and coach restaurant employees.
- Create and manage staff schedules based on business and event needs.
- Conduct pre-shift meetings and communicate daily service expectations.
- Maintain high standards for hospitality, service, cleanliness, and presentation.
- Monitor restaurant sales, labor costs, inventory, and operating expenses.
- Ensure accurate cash handling and POS procedures.
- Address guest concerns and resolve service issues professionally.
- Partner closely with the Executive Chef to ensure seamless front- and back-of-house operations.
- Coordinate restaurant operations around Paramount events and entertainment schedules.
- Assist with menu rollouts, tastings, service training, and opening preparations.
- Ensure compliance with company policies, health and safety regulations, and applicable food and beverage requirements.
- Monitor employee performance and provide coaching and feedback.
- Complete required operational and financial reports.
- Build strong relationships with venue leadership and other Spectrum departments.
- Perform other duties as assigned.
Qualifications
- 3-5+ years of restaurant management experience preferred.
- Experience in upscale, full-service, high-volume, or entertainment-driven restaurants preferred.
- Strong knowledge of hospitality and elevated guest service.
- Proven ability to manage, train, and develop a team.
- Strong financial, organizational, and problem-solving skills.
- Experience with POS systems, scheduling, cash handling, and inventory management.
- Strong communication and interpersonal skills.
- Food safety certification or ability to obtain certification.
- Must be available to work evenings, weekends, holidays, and event days.