Patient Growth Specialist at Oak Street… · El Mirage

Summary: Oak Street Health is on a mission to 'Rebuild healthcare as it should be', providing personalized primary care for older adults on Medicare. The Patient Growth Specialist is responsible for developing relationships with community members to engage Medicare seniors and drive new patient growth. Responsibilities: - Generating leads by effectively engaging Medicare senior community through event execution and local community outreach - Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives - Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: - Leads driven through Digital channels - Leads generated by other Outreach Executives - Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking - Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) - Relationship Management - Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory - Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems - Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient - Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee - Other duties as assigned Required Qualifications: - Ability to quickly connect and influence the right people - Comfortable with navigating external barriers to create a positive experience - Ability to manage priorities simultaneously - Team player and contributor to the overall effectiveness of the team - US work authorization - Someone who embodies being 'Oaky' Preferred Qualifications: - Sales and/or healthcare experience a plus - Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) Required Skills: Customer Relationship Management (CRM) systems, Sales, Healthcare experience, connect and influence, manage priorities, Fluency in Spanish, Fluency in Polish, Fluency in Russian Benefits: Paid vacation, sick time, and investment/retirement 401K match options, Health insurance, vision, and dental benefits, Opportunities for leadership development and continuing education stipends, New centers and flexible work environments, Opportunities for high levels of responsibility and rapid advancement, 401(k), 401(k) matching, Health insurance, Paid time off