Construction Manager at NTT DATA North America in Chicago, IL

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance The Construction Manager (CM) plays a critical role in ensuring that all construction activities performed by the General Contractor, subcontractors, and suppliers on site meet or exceed project specifications, contract documents, NTT Standards, industry standards, and quality expectations. The CM provides proactive, field-based oversight of safety, quality, schedule, and commissioning activities through consistent site engagement. This role is specifically focused on larger sites where complexity or long-term construction activity warrants dedicated leadership for successful delivery of new Major Capital projects, including project oversight, direction, and strategy over multiple $100+ Million data center construction projects, particularly relating to safety, schedule, scope, and quality. The role supports the onsite Project Manager by identifying and documenting safety and quality findings and driving corrective actions to deliver a high-quality project on schedule.

What we are looking for

Key Roles and Responsibilities:

• Spend 70-80% of time in the field conducting daily/regular site walks, visual inspections, and spot checks across all active work areas to verify compliance with approved drawings, specifications, and quality standards.
• Support QA/QC activities across phased installations to ensure compliance with NTT L1–L3 standards.
• Provide direct oversight of the General Contractor's EHS (environmental health and safety) processes, including review and monitoring of their safety plan implementation, toolbox talks, weekly safety communication and onsite walks.
• Monitor daily field activities to verify safe work practices and alignment with NTT safety requirements.
• Provide direct oversight of the General Contractor's quality control processes, including review and monitoring of their QC plan implementation, Inspection & Test Plans (ITPs), material testing, and workmanship.
• Verify ongoing construction activities align with the Site-Specific Quality Control Plan and NTT standards.
• Perform and document inspections of critical construction activities (e.g., concrete placement, reinforcement installation, structural steel erection, waterproofing, finishes, and systems integration) and coordinate third-party testing as required.
• Verification of First of a Kind / Benchmark Installations and ensure lessons learned are applied to subsequent work.
• Conduct regular quality audits to ensure adherence to project specifications and requirements.
• Inspect materials, equipment, and construction techniques to verify compliance with quality benchmarks.
• Conduct QAQC Tag Inspections in coordination with General Contractor for each phase of the quality and commissioning program.
• Document findings and provide clear, actionable recommendations for improvement in collaboration with the PM.
• Deliver detailed site observation reports, audit findings, and lessons learned.
• Identify, document, and report non-conformances, defects, or deviations from contract requirements; collaborate data driven action plans with the NTT Project Manager/Design Manager, GC superintendents, and subcontractors to implement timely corrective and preventive actions.
• Review (or recommend approval/rejection of) GC-submitted materials, shop drawings, method statements, and mock-ups related to quality aspects.
• Monitor quality program metrics to evaluate the project’s performance. Analyze said metrics to understand the root cause of any disconcerting trends and then work with the applicable parties to correct those items.
• Attend required construction meetings such as the weekly project and monthly global QA/QC meeting, and daily start-up and commissioning meetings and EHS meetings.
• Maintain detailed daily/weekly quality logs, inspection reports, photo documentation, punch-list items and non-conformance reports to support project records and closeout documentation.
• Assist in reviewing project-specific quality plans, checklists, and procedures in coordination with the Project Manager.
• Participate in pre-activity meetings, progress meetings, and coordination with design teams, owners, or regulatory inspectors regarding quality/schedule matters as agreed/delegated by the Project Manager.
• Assist in reviewing project-specific schedule, timeline variance, risks, and overall performance against schedule.
• Review schedule to track project readiness, project documentation for accuracy and completeness.
• Work with the Project Manager and the NTT Scheduling team to review start/finish reports and update teams on predictable turnover performance.
• Coordinate on-site needs and asks with the Procurement/Sourcing group(s) to support the needs of the Project, in collaboration with the Senior PM.
• Provide onsite technical Construction SME support, ROJ dates, visual inspection and/or observation for construction quality control of OFCI and CFCI equipment and Supply chain management.
• Review and provide feedback on Cx scripts, technical deliverables, test procedures and checklists. Review of the commissioning agent’s Level 4 and 5 commissioning scripts and provide feedback. Have a thorough understanding of the scripts and ensure Cx agent is following their program.
• Assist with coordination, logistics, and support for Level 4 CxA Functional Performance Testing and Level 5 Integrated Systems Testing activities.
• Monitor material storage, handling, and protection practices on site to prevent damage or degradation.
• Support project closeout by verifying as-built conditions, compiling quality documentation, and assisting with punch list resolution.
• Partner with the General Contractor, Vendors, and Internal Cross Functional Partners to build a culture of collaboration.
• Promote a culture of quality and safety through coaching field teams and reinforcing adherence to standards.
• Promote and model an attitude of continuous improvement, partnership, and teamwork in behaviors and communications.

Knowledge, Skills and Attributes:

• Understanding of Project Management, Planning, Construction Management, and Data Centers.
• Demonstrated leadership ability in dealing with Owners, Architects, Contractors, and internal stakeholders.
• Fundamental knowledge of P6 Critical path scheduling systems
• Familiarity of all aspects of Development design and Construction- to include site work, core, and shell, mechanical and electrical, utilities, finishes, etc.
• Must be very organized, analytical, and structured with excellent communication and problem-solving skills.
• Technical knowledge of critical facilities, civil/structural, building envelopes, BMS, mechanical systems and electrical distribution systems.
• Knowledge of industry standards, building codes and safety standards including fire protection regulations.
• Ability to demonstrate strong capability and expertise in Primavera, MS Word, MS Project, MS Excel, PowerPoint, SharePoint.
• Manage stress and/or fast pace effectively

Academic Qualifications and Certifications:

• Bachelor's degree in Civil Engineering, Construction Management, or a related field (or equivalent combination of education and experience).
• 5–7+ years of progressive experience in construction quality assurance/control, preferably with a general contractor or in an oversight/owner's representative capacity on commercial, industrial, or infrastructure projects.
• Mission critical, infrastructure, and/or data center construction experience
• Multi-project experience in large scale construction management, mission critical or infrastructure preferred.
• Strong knowledge of construction methods, materials, and relevant standards.
• Proven experience conducting field inspections and walking large, active construction sites daily.
• Familiarity with quality documentation tools (e.g., digital inspection apps, Procore, Bluebeam, or similar platforms).
• Excellent observational skills, attention to detail, and ability to identify issues proactively in a fast-paced field environment.
• Strong communication and interpersonal skills to interface effectively with project managers, superintendents, subcontractors, and field crews.
• Valid driver's license and reliable transportation (site-based role with potential travel between projects if needed).
• OSHA 10/30 certification preferred; additional certifications (e.g., ICC, ACI, ASNT) a plus.

Physical & Work Environment Requirements

• Primarily walking, standing, and bending on project site.
• Able to hear and speak into a telephone.
• Close visual work on a computer terminal.
• Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.
• Able to lift and carry up to 50 lbs.
• Ascend / Descend a ladder and perform duties atop a raised platform.
• Position self in small spaces.
• Operate computer, peripherals, and other office equipment
• Perform work during US business hours and time zones

Compensation Pay Range

“This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $118,300 - $169,000 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour’ requirements. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.”

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.