Business Operations Director at Nscale in APAC; Singapore, SG

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.

About the Role (Job Purpose)

We’re looking for a Droid — a high-impact operator who acts as a force multiplier across Nscale. This is a role that will allow you to surge on the company’s most important, least-defined problems, partnering directly with senior leaders and rolling up your sleeves with teams across Commercial, Infrastructure, Product, GTM, Finance, IT and Operations. As a Droid, you’ll help shape and pressure-test critical business decisions, and you will have ownership over the implementation and success over the chosen courses of action. This is an execution-centric role. One month you might be designing the operating model for a new region launch; the next you could be ensuring visibility over our supply chain security, after which you could take on workforce modelling to enable our break-neck speed of growth, before untangling a cross-functional bottleneck that is slowing the business down. This role is ideal for someone who combines sharp analytical thinking with hands-on execution, and who is excited to help build the operating backbone of a company at an early and formative stage.

What You’ll be Doing (Responsibilities)

Strategy & Problem Solving

• Work directly with leadership to frame, analyse, and solve Nscale’s highest-priority strategic and operational challenges.
• Break down ambiguous problems into structured analyses, options, and clear recommendations.
• Support key growth initiatives, including market expansion, capacity planning, and organisational scaling.

Execution & Ownership

• Own end-to-end delivery of critical projects, from initial concept through to execution and impact.
• Translate strategy into concrete action plans with clear owners, milestones, and success metrics.
• Always be an operator — driving momentum, unblocking teams, and ensuring follow-through.

Cross-Functional Enablement

• Act as a connective tissue across all functions, including People, Product, Commercial, Infrastructure, Finance, and Operations.
• Build alignment across teams with different incentives, timelines, and constraints.
• Create clarity and alignment across the organisation behind the right decisions.

Operational Excellence

• Identify gaps in processes, tooling, or information flow that slow execution or obscure decision-making.
• Design and implement systems, workflows, or frameworks that improve how Nscale runs.
• Help institutionalise best practices while preserving speed and flexibility appropriate for an early-stage company.

Learning & Adaptation

• Rapidly develop context across Nscale’s business model, cost drivers, infrastructure stack, and customer use cases.
• Continuously refine your approach based on what works (and what doesn’t) in a fast-changing environment.
• Act as a thought partner to leaders, challenging assumptions with data and first-principles thinking.

About You (Skills / Qualifications)

• 4–8+ years of experience in operations, strategy, investment, or high-growth technology environments where you have driven outsized outcomes.
• Strong analytical and problem-solving skills, with the ability to structure complex, ambiguous problems.
• Proven track record of owning initiatives end-to-end and driving them to measurable outcomes.
• Drawn to learning and using new technologies, and getting hands on keyboard. Hard technical skills a plus, but not required.
• Comfortable working across technical and non-technical teams, even without formal authority.
• Excellent written and verbal communication skills; able to influence through clarity and logic.
• High ownership mindset — you see gaps as your responsibility, not someone else’s.
• Excited by early-stage environments where priorities shift and impact is visible.
• Experience with cloud infrastructure, AI, or capital-intensive businesses is a plus, but not required.

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