Director of Sales & Marketing at NOVOS FiBER in Coppell, TX

We are seeking a dynamic and results-driven Director of Sales & Marketing to lead and scale our revenue engine. This role will own the full go-to-market strategy across residential, SMB, and enterprise segments, aligning sales execution with brand, demand generation, and customer growth initiatives.

The ideal candidate brings a strong telecommunications background preferably in fiber, broadband, or network services and thrives in a fast-paced, build-from-scratch environment.

Key Responsibilities

Sales Leadership & Revenue Growth

- Develop and execute a comprehensive sales strategy to drive subscriber growth and revenue across all segments (MDU, residential, SMB, enterprise).
- Build, lead, and scale a high-performing sales organization (inside sales, field sales, channel partners).
- Establish KPIs, forecasts, and pipeline management processes to ensure consistent revenue attainment.
- Identify and close strategic partnerships (MDU owners, developers, municipalities, channel partners).

    **Marketing Strategy & Demand Generation**
    - Own and execute integrated marketing strategies including digital, field marketing, brand, and community engagement.
    - Drive demand generation campaigns to support new market launches and network expansions.
    - Oversee customer acquisition funnels, CAC optimization, and lead conversion metrics.
    - Manage brand positioning and messaging to differentiate in competitive fiber and broadband markets.

        **Go-To-Market & Product Alignment**
        - Partner with operations, network, and product teams to align market launches with sales and marketing plans.
        - Develop pricing, packaging, and promotional strategies based on competitive and market insights.
        - Support new market entry strategies, including pre-launch and launch campaigns.

            **Operational Leadership**
            - Build scalable processes, tools, and reporting across CRM, marketing automation, and analytics platforms.
            - Manage budgets across sales and marketing functions with a focus on ROI and efficient growth.
            - Provide regular reporting and insights to executive leadership and investors.

                **Customer & Market Insight**
                - Leverage market data, competitive intelligence, and customer feedback to refine strategy.
                - Champion customer experience across the lifecycle, from acquisition through retention.

Qualifications

• 8–12+ years of experience in sales and/or marketing leadership within telecommunications, ISP, fiber, or related technology sectors.
  • Proven track record of driving revenue growth in a high-growth or startup environment.
  • Experience selling fiber, broadband, or network solutions to residential, MDU, and/or enterprise customers.
  • Strong leadership experience building and managing sales and marketing teams.
  • Deep understanding of telecom sales cycles, channel models, and infrastructure-driven go-to-market strategies.
  • Experience with CRM and marketing automation platforms (e.g., Salesforce, HubSpot).
  • Data-driven mindset with strong analytical and forecasting capabilities.
  • Excellent communication, leadership, and cross-functional collaboration skills.

Preferred Qualifications

• Experience in fiber overbuilds, greenfield market launches, or rapid network expansion.
  • Background in MDU/bulk agreements, municipal partnerships, or channel sales.
  • MBA or relevant advanced degree (preferred but not required).