Industry Technology Specialist at Novonesis in Andheri, Mumbai

Industry Technology Specialist

Location: Andheri, Mumbai · No

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Job Title

• Industry Technology Specialist – Dairy Technology

Location

• East India

Role Summary

• We are looking for an experienced Industry Technology Specialist with a strong background in Dairy Technology to support business growth through technical service, customer engagement, and product application support. The role will work closely with sales and key account teams to help customers develop and improve dairy products using cultures, enzymes, probiotics, and related solutions.
• This position is ideal for a technically strong, customer-focused professional who enjoys fieldwork, troubleshooting, and supporting dairy innovation at customer sites.

Key Responsibilities

• Technical Support
  Provide technical guidance to customers and internal sales teams on dairy applications, product performance, and process improvement.
• Customer Troubleshooting
  Act as the main point of contact for technical issues, complaints, and problem-solving at customer sites.
• Trials and Applications
  Plan and conduct product trials with customers in collaboration with application specialists and account managers.
• Business Development Support
  Support growth in cultures, enzymes, probiotics, and test kits through technical workshops, demonstrations, and customer visits.
• Plant Audits and Line Studies
  Conduct customer plant audits and line studies to identify issues and support resolution, including bacteriophage-related challenges.
• Training
  Train internal teams, distributors, and customers on dairy technologies, best practices, and product usage.

Candidate Profile

• Education
  Bachelor’s degree in Dairy Technology, Dairy Science, Food Technology, Food Science, Microbiology, or a related field. A master’s degree is preferred.
• Experience
  

5–8 years of relevant experience in the dairy or food industry, including at least 5 years in a dairy plant, quality, production, product development, or technical support role.

• Skills

• Strong knowledge of dairy processing, fermentation, cultures, and enzymes
• Good troubleshooting and problem-solving skills
• Strong communication and presentation abilities
• Customer-focused and able to work independently
• Willingness to travel extensively across East India
• Candidate fluent in Bengali language will be an added advantage

What We Offer

• Opportunity to work with leading dairy customers
• Exposure to technical innovation and product development
• A dynamic role combining field support, technical expertise, and business impact

Additional Requirement

• The role involves significant travel and requires someone who is comfortable working in customer-facing environments and managing multiple technical priorities.

Our purpose guides the way

In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we've gotten so far. And it’s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless. If our purpose resonates with you, we encourage you to apply.

Opportunities for everyone

We are committed to an inclusive recruitment process and equal opportunity for all applicants. Therefore we ask you to apply without a cover letter or photo and instead include a few sentences in your CV explaining your motivation for applying.

We make all employment decisions based on business needs and welcome candidates with a wide range of backgrounds, including ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.

Explore other openings

If this position isn’t the right fit, you may still find other opportunities with us. You’re welcome to explore open roles or create a job agent to stay connected with future opportunities at novonesis.com/Career