Returns Analyst at Novolex in Location not listed

RETURNS ANALYST Job Locations US ID 2026-34685 Category Accounting/Finance Position Type Full Time Pay Type Salaried COMPANY OVERVIEW WHY CHOOSE US? Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs. OUR SUSTAINABILITY COMMITMENT The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives. JOB DESCRIPTION DESCRIPTION:   • Understand customer contracts and highlight if contract not in accordance with the one face policy. • Work with internal and external customers to resolve Returns, Overages, Shortages and Damages within departmental guidelines and Pactiv policy. • Identify unauthorized returns and mismatched returns, taking preventative measures to reduce and eliminate future types of returns. • Support Warehouses to identify customer non-compliance and take preventative measures to ensure compliance. • Report out exceptions and drive compliance. • Identify opportunity to drive efficiencies. • Coordinate with customer and warehouse of return of Pactiv product. • Manage back log deduction process for Returns and Shipping Incidents. • Process deductions in accordance with Pactiv policy on a timely basis. • Verifies data accuracy ensuring that transactions are properly supported and in accordance with internal policies and SOX initiatives. • Research, plan and assist in the implementation of changes. • Assist in special projects as assigned. QUALIFICATIONS:   • AS degree with an emphasis in finance or accounting or High School diploma with at least 2 years finance or customer service experience. • Excellent knowledge of systems (SAP, Excel, Word), display strong team skills, excellent follow-up, telephone and verbal and written communication skills. • Ability to multi-task, problem solve and prioritize to meet deadlines.   A reasonable estimate of the current range is $54,300-$90,500 + bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training. At Novolex, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.   The benefits for this role include 401(k) plan with company match, comprehensive medical, dental, and vision insurance, flexible spending and health savings accounts, paid vacation, and sick days, paid parental leave, paid holidays and wellness program.   #LI-TM1 #INDSalaried COMPANY BENEFITS WHAT YOU'LL GET FROM US BENEFITS With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work. COMMUNITY ENGAGEMENT At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work. TRAINING AND DEVELOPMENT We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.   Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company's application process should contact myHRservices@novolex.com.   Formerly Pactiv Evergreen OPTIONS Apply for this job onlineApply Share Email this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs Software Powered by iCIMS www.icims.com