Site ITOT AI Champion at Novartis in Torre Annunziata, Campania, Italy

Site ITOT AI Champion Location: Torre Annunziata Job Description Summary Location: Torre Annunziata (NA), Italy #LI-Hybrid 12 days/month in office Internal job title: Site ITOT AI Champion This role is based in Torre Annunziata (NA), Italy. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. About the Role: The Site ITOT AI Champion will be responsible to drive the adoption of Agentic and AI capabilities across site and global TechOps processes by building AI fluency, delivering scalable no code/low code solutions, and embedding AI enabled ways of working that generate measurable productivity and efficiency gains. Job Description Key Responsibilities: Drive end to end adoption of Agentic & AI capabilities across site and global Processes, embedding AI enabled ways of working into daily operations to deliver measurable productivity gains. Build AI fluency across IT/OT and business teams, establish and lead Agentic/AI champions, and enable hands on development of no code / low code agentic solutions. Lead bottom up use case identification, prioritize high value opportunities with site leadership, and oversee delivery, scaling, and sustained adoption of Agentic & AI solutions. Drive adoption of globally available Agentic & AI platforms, while continuously feeding site requirements, gaps, and enhancement opportunities into global product backlogs. Establish clear governance, benefits tracking, and reporting, including productivity and FTE impact, and maintain a forward looking multi year Agentic & AI roadmap. Partner with Global DDIT Ops and DSAI teams to ensure data, platform, integration, and security readiness, and to enable data self service capabilities for sites. Lead change management and cultural adoption, ensuring employees embrace AI as an augmentation tool and actively use Agentic & AI solutions in their daily work. Essential Requirements: 2+ years of relevant experience in Data Science and AI, and engineering background Hands on experience with Microsoft Copilot (M365 Copilot, Copilot Studio) and enterprise AI assistants. Proven ability to build agentic solutions using no code / low code platforms (e.g. Power Platform, Copilot Studio), including prompts, workflows, and basic integrations. Practical understanding of agent orchestration, reusable patterns, and scaling agents in operational environments. Data fundamentals: ability to consume, combine, and interpret data from enterprise systems (e.g. MES, ERP, LIMS); basic understanding of data quality, access, and governance. Basic data science & analytics skills, including KPI definition, descriptive analysis, and interpretation of AI outputs. Excellent communication skills in both English and Italian, strong curiosity, good collaboration skills, passion for AI and guiding people in learning and upskilling in this field Desirable requirements: Experience in pharmaceutical manufacturing operations is highly desirable IT OT infrastructure knowledge SAP knowledge Please ensure you submit your CV in English as part of this application. ​Commitment to Diversity & Inclusion: We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Why Novartis? Skills Desired Artifical Intelligence (AI), Biostatistics, Curious Mindset, Data Governance, Data Literacy, Data Quality, Data Science, Data Visualization, Graph Algorithms, Learning Agility, Logistic Regression Model, Machine Learning (ML), Machine Learning Algorithms, NLP (NeuroLinguistic Programming) and GenAI, Pandas (Python), Python (Programming Language), R (Programming Language), Sql (Structured Query Language), Statistical Analysis, Time Series Analysis