Director, NPS Neuromuscular Program Strategy &… at Novartis · East…

Director, NPS Neuromuscular Program Strategy & Management Location: East Hanover Job Description Summary #LI- Hybrid The ideal location for this role is the East Hanover, New Jersey site. Relocation may be possible and requires necessary approvals. The role of the Director, NPS, Neuromuscular Program Strategy and Management is to serve as a leader for product and program strategy in support of patient access to achieve product and/or portfolio objectives. This role owns ongoing planning, evaluation/measurement, and optimization of short-term and long-term program performance to enable impact for Novartis and patients. This is inclusive of end-to-end patient and provider journeys, as well as all NPS programs and services (onboarding, co-pay, adherence, e-services, hub operations, external landscape/monitoring, and shifting market dynamic). This role requires a patient first purpose- led mindset who is highly collaborative, entrepreneurial and an agile leader to liaise with multiple NPS Centers of Excellence and cross-functional teams, including, but not limited to, Product Strategy, Marketing, Market Access, Customer Engagement (Sales), Field Reimbursement, Ethics and Compliance, Legal, Data Analytics, and Training. Finally, this role is accountable for driving strong business performance in conjunction with ED, NPS Neuromuscular and Manager, Patient NPS Program Operations Management Neuromuscular. Job Description Major Accountabilities Lead a core team of cross-functionalNPSstakeholders focused on ongoing patient support program refinement and measurement specific to the post-prescription experience in partnership withProgram Data Insights and AnalyticsCenterof Excellence (starting and staying onappropriate therapy) Serve asNPSsubject matter expert onour Neuromusculartherapyand provide key inputs to Portfolio Strategy & Lifecycle ManagementCenterof Excellence for program designs related toonboarding, co-pay, adherence, e-services, and hub operations to ensure reconciliation with product P&L and objectives Drive integration ofNPSpriorities and program performance with identified product priorities, strategies and KPIs Support the development of marketplace and competitive landscape assessments to inform future state ofNPSsupportrequiredforour Neuromuscular therapy Collaborate with training,NPSCentersof Excellence, field reimbursement, marketaccessandNPSManager Program Operations to provide input into field reimbursement team training Liaising withNPSEnterprise Intelligence and Insights team to gather insights on external and competitive benchmarking, scanning global best practices and liaising across network internal resources (marketing, sales reps, patient coordinators, reimbursement managers) Supports successful implementation of any new services launched/administered forNPSincluding planning, managing,budgetingand launching along with ensuring adequate staffing for operational support Oversee the creation of patient access and reimbursement content and resourcesin partnership withNPSContent DevelopmentCenterof Excellenceto support field execution ofto support field execution ofNeuromuscularprograms Education(minimum/desirable): Bachelor’s Degree, (PharmD, RN or MBA a plus) Languages: Fluent English, other languages desirable Experience: Required Experience: 7+ Pharma commercial experience, with 3 of those years of experienceoperatingin patient services space and/or market access isrequired Proven success in Hub Services Ability to connect commercial, financial, and clinical perspectives to develop enhanced value messages and strategies Comprehensive understanding of access journey for a patient with ability to diagnose issues and impact across comprehensive set of channel participants and vendors Strong written and verbal communication skills, including comfort level with senior management presentations Strong experience with sales force communication Proventrack recordleading across cross-functional teams Preferred Experience: In depth knowledge of specialtyandbuy and billproductdistribution and service company business models In-depth knowledge and understanding ofrare diseasepatient services challenges and opportunities Experience with specialty/buy and bill products Home office marketing experience Previousconsultant or vendor experience he pay range for this position at commencement of employment is expected to be between $185,500.00 and $344,500.00/year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period.  Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Asset Management, Business Strategy, Commercial Excellence, Cross-Functional Collaboration, Customer Orientation, Digital Marketing, Healthcare Sector Understanding, Influencing Skills, Inspirational Leadership, Marketing Strategy, Negotiation Skills, Operational Excellence, People Management, Priority Disease Areas Expertise, Product Lifecycle Management (PLM), Product Marketing, Product Strategy, Stakeholder Engagement, Stakeholder Management, Strategic Partnerships