Business Process Analyst Intern at NOV · 5100…

Summary: NOV is a leading provider of technology, equipment, and services to the global oil and gas industry. As a Business Process Analyst Intern, the candidate will support global process change management through the development and implementation of business process documentation and training materials. Responsibilities: - Assist in drafting, formatting, and maintaining standardized business process documentation, including process flow charts, standard operating procedures (SOPs), and work instructions - Develop and edit training materials, such as user guides, manuals, and quick reference guides - Create engaging multimedia training resources, such as instructional videos, e-Learning modules, and presentations, using tools like Snagit, Microsoft Clipchamp, Articulate 360, Camtasia, or Adobe Captivate - Conduct quality reviews of documentation and training materials to ensure accuracy, clarity, and consistency - Organize and maintain the repository for business process documentation in the Document Management System (DMS) - Organize and maintain the repository for internal process training assignments in HUB Learning Management System (LMS) and Tracker Professional Development Module (PDM) - Collaborate with subject matter experts (SMEs) to gather and validate information on processes, systems, and best practices - Analyze feedback from training sessions or process reviews to identify areas for improvement - Assist with preparing communication materials such as email updates, newsletters, or intranet posts to support process or system changes - Support Risk Assessments and help address gaps in competency or alignment with new processes - Research industry trends, benchmarks, or best practices to support project initiatives and recommendations - Support with facilitating project meetings, including preparing agendas, taking notes, and summarizing action items - Act as a liaison between teams or departments, ensuring effective communication and coordination - Monitor and track project progress, deadlines, and deliverables, reporting any risks or delays to Project Managers - Contribute to general improvements in the quality and key activities of the department/area - Participate in actions that promote a safety and quality culture within NOV - Comply with all NOV Company and Quality, Health Safety Environmental polices & procedures - Ensure compliance of the company’s overall objectives - Other duties as assigned by management and leadership within the BPAM group Required Qualifications: - Currently enrolled in a bachelor's or higher degree program in one of the following (or related) fields: Industrial Engineering, Project Management, Business Administration, Management Information Systems, Operations Management - Portfolio or examples of authored Standard Operating Procedures (SOP's), training content, multimedia projects, or other relevant published literature such as research or white papers - Proficiency in creating clear, detailed process documentation and project reports - Familiarity with Enterprise Resource Planning (ERP) systems such as Oracle Cloud, Glovia, or SAP - Competence in analyzing data from subject matter experts - Advanced in Microsoft Visio Word, Excel, PowerPoint, Teams, and SharePoint - Proficient with process mapping using Microsoft Visio - Excellent written and oral communication skills - Attentive to detail and accuracy in documentation, reporting, and deliverables - Ability to understand and address team needs effectively - Ability to multi-task and pay attention to detail Required Skills: Process documentation, Microsoft Visio, ERP systems Important Skills: Training material development, Project Management Nice-to-Have Skills: Multi-tasking, Written communication, Oral communication, Attention to detail