Car Wash Team Member at Nouria in Easthampton, MA

Summary: Nouria Energy Services, Inc. is seeking dedicated individuals to join their team at Golden Nozzle Car Wash as Car Wash Team Members. In this role, you will provide exceptional customer service, support sales initiatives, and ensure the operational excellence of the car wash facility. Responsibilities: - Provide best-in-class customer service by addressing inquiries and concerns promptly and professionally - Recite standard customer service greetings using an on-site electronic tablet and assist with executing sales initiatives and membership growth strategies - Help ensure the facility, equipment, and grounds are clean, safe, and fully operational at all times - Support efforts to optimize vehicle throughput to minimize wait times and enhance the customer experience - Follow all company safety procedures and regulatory compliance standards - Perform general housekeeping duties and monitor inventory levels to assist with restocking chemicals and supplies Required Qualifications: - Age: At least 16 years of age - Education: Read, write, and perform arithmetic calculations (such as making change) at an eighth-grade level - Availability: Flexible availability to cover shifts including evenings, weekends, and holidays. Working at least one day on the weekend is required - Adaptability: Ability to remain calm and respond according to policies and procedures during emergencies - Lifting: Ability to lift, carry, and hold up to 50 lbs - Environment: Ability to work outdoors in various weather conditions with temperatures ranging from -10°F to 100°F - Stamina: Must be able to stand, walk, and move around vehicles for extended periods of time - Exposure: Ability to tolerate exposure to gasoline fumes and cleaning products Required Skills: Sales Support, Site Maintenance, Safety & Operational Compliance, Customer-Centric Mindset Benefits: Bonuses: Additional weekly bonuses on cars washed and monthly passes sold., Career Growth: We promote from within and offer leadership development and advancement opportunities., Environment: A fast-paced, team-oriented environment where you can make a direct impact on customer satisfaction.