Pension Processor at Northwest Administrators, Inc in Seattle, WA

Summary: Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits, and they are seeking a Pension Processor to assist customers in navigating the claims process for retirement benefits. The role involves managing a case load, verifying benefit eligibility, and accurately entering data into the claims processing system. Responsibilities: - Meet with customers, by phone, to explain the claims process - Verify benefit eligibility and follow up on eligibility issues - Correspond with customers about documents necessary to complete their benefit claim - Accurately enter data into claims processing system Required Qualifications: - Detail-oriented professional with excellent communication skills - Ability to juggle and prioritize workloads - Strong analytical skills - Strong verbal and written communication skills including interpersonal skills - Passionate about customer service - Attentive to detail with excellent problem-solving skills - Proficient with technology, intermediate level with Excel and Word - Must successfully complete a 12-week paid training program Required Skills: Claims Processing, Benefit Eligibility Verification, Data Entry, Microsoft Excel, Microsoft Word Benefits: Union scale wages, raises every 6 months, starting at $24.64/hr up to $34.30/hr., Medical, Dental, Vision & Rx benefits, Employer provided/fully funded Defined Benefit Pension, Up to 8.6 days of Paid Leave and 10 Holidays, Strong team environment with good work-life balance