CRM and Power Platform Analyst at Northgate… · United…

companyDescription Come join us and make a difference in the world! Discover more at www.necsws.com NO AGENCIES PLEASE jobDescription Team Overview Sales Enablement & Technologies (SET) is responsible for equipping NEC’s sales teams with the tools, data, processes and insights they need to sell effectively and efficiently. The team combines process optimisation, technology delivery and data intelligence to drive sales efficiency, visibility and sustainable growth. SET defines and optimises end‑to‑end sales processes, owns and develops platforms such as Dynamics 365, Power Apps and core system integrations, and builds automations using Power Automate to streamline workflows and reduce manual effort. The team ensures sales systems align with business needs and produce high‑quality, well‑governed data, enabling accurate downstream reporting, forecasting and sales intelligence. Operating across all levels of the organisation, SET plays a key role in embedding a process ‑ and data ‑ driven sales culture across NEC. Role Purpose As a CRM & Power Platform Analyst within the Sales Enablement & Technologies team, you will support how sales data is structured, maintained and used across the business. You will contribute to the development and improvement of a scalable data environment that enhances visibility across pipeline management, forecasting and performance reporting, while continuing to build your technical and analytical skills across the end‑to‑end data lifecycle. This role goes beyond reporting. You will support the sales data platform, help improve data quality, and contribute to how information flows between systems to ensure data is accurate, reliable and meaningful. You will work with Dynamics 365 Sales data and tools such as Power BI, Power Automate and ETL solutions, gaining hands‑on experience in supporting trusted sales insights. This role is well suited to someone at an early stage of their career, or with strong foundational exposure to the Microsoft Power Platform, who is keen to learn, develop technical capability and gain a practical understanding of how sales teams use data to make decisions. What you will be doing You will support the end‑to‑end data‑to‑insight lifecycle, working with colleagues across the Sales Enablement & Technologies team and wider commercial and sales teams. Reporting & Insight Delivery Supporting the design, build and maintenance of Power BI reports and dashboards Helping to improve visibility of the sales pipeline, forecasting and performance reporting Producing campaign, account and customer engagement reporting to support sales teams Data Governance & Quality Supporting Power BI governance, standards and best practice Monitoring and maintaining Power Automate flows that underpin reporting and data pipelines Assisting with data quality checks, approvals and reporting integrity Data Modelling & ETL Supporting the maintenance of dataflows and semantic models Assisting with ETL processes and supporting day‑to‑day Alteryx administration, including running, monitoring and validating workflows used in reporting pipelines Working with developers and analysts to help maintain clean, structured and scalable data models Sales Intelligence & Insight Supporting forecasting and revenue planning analysis Assisting with SAP‑driven analysis for renewals, retention and “renew & grow” activity Helping to identify trends, risks and opportunities within the sales pipeline through analysis and reporting qualifications Who we are looking for Someone passionate about data, analytics and insight Analytical, curious and keen to understand how sales organisations operate Comfortable working with complex datasets and multiple data sources Confident explaining insights clearly to stakeholders Eager to develop technical capability and analytical depth Willing and able to travel within the UK when required Required skills & experience Experience using Power BI to create reports and dashboards Exposure to Power Automate, dataflows or automation concepts Strong Excel skills and familiarity with structured datasets Experience working with data‑driven or analytical reporting Strong written and verbal communication skills Good organisation and time‑management skills What will give you the edge Experience working with Dynamics 365 in a support/admin/configuration role Experience managing Power BI governance or deployment pipelines Exposure to ETL tools such as Alteryx SQL knowledge or interest in data modelling Understanding of CRM or sales pipeline data Degree in data, statistics, IT, business or a related discipline additionalInformation We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following: Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/sell (FTE) 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A selection of flexible benefits to suit your individual needs All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting, references and occupational health checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.