Registered Associate, Brokerage Service… at Northern Trust · Chicago

Summary: Northern Trust is a globally recognized financial institution providing innovative financial services. The Registered Associate in the Brokerage Service Group supports Wealth Brokerage by processing administrative and operational activities related to broker dealer’s products and services, ensuring exceptional client service and adherence to policies. Responsibilities: - Answers inbound calls to the Brokerage Service Group service center - Executes client account servicing activities as requested by client and partners within appropriate time frames, including but not limited to the processing of wires and fund transfers, cash movement, gift processing, preparing required documentation, opening and closing accounts, and researching of client issues - Develops a strong understanding of required steps involved with each request, communicating NTSI operations teams as appropriate to obtain necessary information to properly execute the requested activity - Addresses the requirements of each activity in a timely fashion and in strict adherence with Northern Trust and Wealth Management Risk Management and NTSI Compliance policies and procedures, promptly escalating any issues and/or concerns to management - Develops a strong knowledge of the various business applications critical to client and account servicing, including on-line tools - Where appropriate, strives to identify service efficiency and delivery enhancements, as well as process improvements - Assists with new partner onboarding Required Qualifications: - A College or University degree and/or some relevant financial services industry work experience is required - FINRA Securities Industry Essentials Exam (SIE), Series 7 or 7TO and Series 66 registrations are required or ability to acquire within 90 days - Excellent Verbal And Written Communication Skills Are Required - Security/investment industry knowledge is required - Analytical And Problem Solving Skills Are Required - Technical skills / systems knowledge (e.g. Microsoft Office 365) is required Required Skills: FINRA Securities Industry Essentials Exam (SIE), Series 7 Registration, Series 66 Registration, Investment Industry Knowledge, Financial Services Industry Experience, Microsoft Office 365, Analytical Skills Benefits: Retirement benefits (401k and pension), Health and welfare benefits (medical, dental, vision, spending accounts and disability), Paid time off, Parental and caregiver leave, Life & accident insurance, Other voluntary and well-being benefits, Discretionary bonus program that may include an equity component