Admin/Personal Banker at Northern Trust in Philadelphia, PA

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Administrative & Office Support

• Provide administrative support to office leadership and team members, including calendar management, meeting coordination, and travel arrangements.
• Prepare, process, and maintain business correspondence, reports, presentations, and other documentation.
• Manage electronic and physical filing systems to ensure accurate record retention and organization.
• Perform data entry, verification, report generation, and information tracking to support business operations and leadership reporting.
• Track departmental expenses, invoices, and vendor-related activities as needed.
• Welcome and assist clients, visitors, and vendors, ensuring a professional office experience.
• Respond to general office inquiries and coordinate requests with appropriate business partners.
• Support office operational readiness, including supply management, facilities coordination, and administrative projects.

Personal Banking & Client Service

• Process and service a variety of client banking transactions, including deposits, withdrawals, check processing, cash handling, and account opening and maintenance requests.
• Perform cash balancing transactions as needed.
• Serve as a primary point of contact for client inquiries and service requests, delivering timely and professional support.
• Coordinate with Relationship Managers, Wealth Management teams, and internal business partners to facilitate client transactions and account servicing activities.
• Maintain knowledge of banking products, services, policies, and procedures to provide accurate information and identify opportunities to deepen client relationships.
• Assist with the maintenance and servicing of Safe Deposit Boxes, where applicable.
• Monitor banking reports and support audits, operational reviews, and risk management activities.
• Ensure all banking activities are completed in compliance with regulatory requirements, risk standards, and internal controls.

Risk Management & Compliance

• Adhere to all Northern Trust, Wealth Management, and Banking Operations policies and procedures.
• Maintain accuracy and completeness of operational documentation and transaction records.
• Identify and escalate operational, service, compliance, or risk concerns to management in a timely manner.
• Support remediation activities, audit requests, and control-related initiatives as required.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.