Business Analyst 1/2 (02-4122/02-4123) at North… · Juneau

Summary: The North Carolina Department of Agriculture and Consumer Services is seeking a motivated and experienced Business Analyst I/II to join their Integrated Resource Information System (IRIS) Human Resource/Payroll team. This role involves contributing to the HR/Payroll system's success through expert-level HR knowledge, customer service, and collaboration with state agencies.

Responsibilities:
- Participate in the design, review, validation, verification, and quality assurance of system upgrades, enhancements, and overall functionality
- Contribute to project deliverables in accordance with the work plan, and participate in identifying, prioritizing, and mitigating project risks
- Serve as a subject matter expert for agency HR offices, providing guidance, troubleshooting complex transactions, auditing, and payroll processing functions
- Collaborate with state agencies and system contractors to drive project objectives, effectively managing both independent tasks and cross-functional team initiatives
- Organize and lead meetings to execute project objectives and goals
- Develop and draft clear procedures, business processes, and instructional/learning materials

Required Qualifications:
- Direct prior experience in Payroll and/or Human Resources
- Knowledge of HR management concepts, principles, and practices related to identifying and analyzing HR processes, translating functional requirements into technical requirements, and delivering and maintaining HR information systems
- Knowledge of hiring, classification, benefits, labor relations, negotiation, and Federal, state, and local employment regulations
- Attention to Detail: Is thorough when performing work and conscientious about attending to detail
- Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately
- Quality Assurance: Knowledge of the principles, methods, and tools of quality assurance and quality control used to ensure a product fulfills functional requirements and standards
- Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals
- Technical Competence: Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues
- Client Engagement/Change Management: Knowledge of the impact of change on people, processes, procedures, leadership, and organizational culture; knowledge of management principles, strategies, and techniques required for effectively planning, implementing, and evaluating change in the organization
- Technical Credibility: Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise
- Any combination of education or training in accounting, finance, business administration, business management, human resources, marketing, economics, statistics, computer and information science, logistics, or information systems management, or similar coursework
- Progressively responsible professional experience in an administrative field such as procurement, accounting, human resources, computer and information systems, and so on

Required Skills: Payroll, Human Resources, HR Information Systems, Quality Assurance, Personnel and Human Resources, Client Engagement, Change Management, Oral and Written Communication

Benefits: Health insurance, which includes employer contributions toward medical/vision/dental, Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit), Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents), Group-based insurance premiums for Long-term and short-term disability, Group-based insurance premiums for Accidental Death and Dismemberment, Group-based insurance premiums for Long-term care (self and eligible family members), Group-based insurance premiums for Supplemental Survivor Benefits, Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses, Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS), Matching employer contribution into a defined contribution program (new employees), Employer contribution into a defined benefit or defined contribution program (current employees), Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security, Option to enroll in the Alaska Deferred Compensation Program, Personal leave with an accrual rate increase based on time served, Twelve (12) paid holidays a year, Flexible/Hybrid, Partial telework may become an option once the training period is complete and the employee has demonstrated the ability to work effectively in a remote environment, Please note that the duration and frequency of partial telework schedules may change based on policy updates