Keyholder - Parks at Arlington Mall Rack at Nordstrom in Arlington, TX

Summary: Nordstrom is a leading fashion retailer, and they are seeking a motivated Key Holder to assist in daily store operations. The role involves supporting the team in delivering exceptional customer service and maintaining operational standards. Responsibilities: - Supporting a team of employees to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do - Lead by example - set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service every day - Support employees to deliver outstanding customer service by teaching and training - Share your love of fashion and tell customers all about upcoming events, our Nordstrom gift cards, Nordstrom Rewards program and mailing list - Assist in maintaining selling floors and stockrooms organized - Complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed - Assist in maintaining clean and organized selling floors and stockrooms Required Qualifications: - A high level of ownership, accountability, and initiative - The ability to identify opportunities that benefit the customer and build solutions that meet the customers' expectations, including resolving any issues - The ability to quickly adapt to new initiatives, concepts, and services within the store - Proven success in working in a fast-paced environment with the ability to multi-task - The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds - A basic understanding of technology tools and computer applications such as Microsoft Outlook, Excel, and more - Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers - Frequent use of hands for grasping, fine manipulation, pushing and pulling - Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head - Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds Required Skills: Microsoft Outlook, Microsoft Excel, Inventory Management Benefits: Medical/Vision, Dental, Retirement and Paid Time Away, Life Insurance and Disability, Merchandise Discount and EAP Resources, 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.