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Designated Selling Associate - Bony Levy Jewelry - Woodfield Shopping Center
Entry LevelOn-siteFull-time
Location
Schaumburg, IL
Salary
$38k–$38k/yr
Experience
No experience required
Posted
Today
Skills
sales reportingappointment-based sellingnordstrom rewards programprioritize multiple tasks
Job Description
Summary: Nordstrom is a leading fashion retailer, and they are seeking a Designated Selling Associate to drive sales and provide exceptional customer service. The role involves building relationships with customers, achieving sales goals, and collaborating with team members to maintain a customer-ready department.
Responsibilities:
- Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media), and reservations
- Build lasting relationships with customers
- Give the best service to our customers on their terms, which may require all employees to be flexible and open to occasionally performing work/duties in a department (or Brand) other than the one you were hired into
- Provide honest and confident feedback to customers about style, fit and the value the piece will bring to their wardrobe
- Seek fashion and product knowledge, including attending meetings and trainings, to build your expertise
- Build relationships with other DSAs, Stylists, and surrounding departments by conducting DSA-run product knowledge meetings
- Provide valid product feedback to DM to help better the assortment received at your store
- Drive predictable business through appointment-based selling during event and non-event timeframes
- Work with the team to keep the department customer ready, which means stocking, re-merchandising, display, price markdowns, merchandise transfers and cleaning
- Grow sales by opening new Nordstrom Rewards program accounts
- The hours and schedule for this position will vary by week depending on business needs
Required Qualifications:
- Excellent communication and interpersonal skills to establish rapport with customers to cultivate relationships
- The ability to excel in a competitive team environment
- The ability to prioritize multiple tasks in a fast-paced environment
- The ability to work a flexible schedule based on business needs
- The ability to read sales reporting in relation to goals
- Understand how to educate customers on new and emerging brands, suggesting based on what will work for them
- Confidence with high/low price points and the ability to showcase to customers the value of the item and how it completes their entire wardrobe
- A strong understanding of customer's holistic wardrobe and style, along with a high degree of organization, to be able to strategically follow up and advice on what they will need to complete their wardrobe
- Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
- Frequent use of hands for grasping, fine manipulation, pushing and pulling
- Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
- Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
Required Skills: Sales Reporting, Appointment-Based Selling, Nordstrom Rewards Program, Prioritize Multiple Tasks
Benefits: Medical/Vision, Dental, Retirement and Paid Time Away, Life Insurance and Disability, Merchandise Discount and EAP Resources, This position may be eligible for performance-based incentives/bonuses., Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more., Eligibility requirements may apply based on location, job level, classification, and length of employment.
Benefits
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
This position may be eligible for performance-based incentives/bonuses.
Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
Eligibility requirements may apply based on location, job level, classification, and length of employment.