Beauty Concierge - Streets at Southpoint at Nordstrom in Durham, NC

Summary: Nordstrom is a leading fashion retailer, and they are seeking a Beauty Concierge to provide exceptional customer service in their Durham, NC location. The role involves assisting customers with cosmetic inquiries, supporting store operations, and maintaining confidentiality while delivering products to customers. Responsibilities: - Greet and direct customers, assist customers with cosmetic inquiries/products and a variety of other services - Possess knowledge of the cosmetics area in order to provide customers and employees with information and directions - Support store operations by being a general store resource for customers and employees - Maintain a high level of confidentiality - Make deliveries to customers Required Qualifications: - Ability to communicate clearly and professionally with coworkers and customers - Ability to suggestive sell and connect customers to salespeople - Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment - Strong decision-making and problem-solving skills - Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers - Frequent use of hands for grasping, fine manipulation, pushing and pulling - Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head - Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds Required Skills: Cosmetics knowledge Benefits: Medical/Vision, Dental, Retirement and Paid Time Away, Life Insurance and Disability, Merchandise Discount and EAP Resources, 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.