Hotel Houseman, PT - Qavartarvik Customer Lodge… at NMS · Bethel

Job Description

This Hotel Houseman position provides a variety of cleaning services and other related duties required to keep hotel facilities in a clean and orderly condition. This position will support the Qavartarvik Customer lodge in Bethel, AK.

Responsibilities

• Provide the highest quality of service to the customer at all times.
• Cleans, sweeps, vacuums, mops or restocks hotel areas such as hallways, stairways, food preparation, kitchen, laundry rooms, common areas, restrooms, public or other similar areas.
• Dusts both low and high areas. Wipes down or cleans various surfaces.
• Sweeps, mops, scrubs, strips, extracts, waxes, buff, vacuums, etc. all types of floors.
• Uses appropriate equipment and cleaning solutions for all tasks.
• Removes and properly disposes of discarded materials.
• Assists housekeepers and front desk personnel as needed.
• May clean outside areas or remove ice and snow when necessary.
• Assist guests with luggage as needed.
• Wear proper uniform at all times as specified in associate handbook.
• Have a thorough knowledge of emergency procedures.
• Adhere to all work rules, procedures and policies established by the company, including, but not limited to those contained in the associate handbook.
• May change light bulbs and perform moderate facility maintenance requiring the use of ladders and other equipment.
• May periodically perform a variety of special duties such as certain types of laundry duties or periodically scheduled cleaning tasks.
• The ability to work rotating shifts, weekends, callouts, etc.
• Other duties that are pertinent to the department or unit’s success also may be assigned.

Qualifications

• The ability to work rotating shifts, weekends, callouts, etc.
• Must be fluent in speaking, reading, and writing English.
• This contract requires a flu shot be administered pre-hire and annually thereafter.

Preferred Qualifications

• High school diploma/GED equivalent.
• Six (6) months of hospitality industry or related experience which evidences some suitability for this type of work.

Working Conditions and Physical Requirements

Weather: Indoor

Noise level: Moderate

Office conditions: Pace of work environment: Medium

Customer Interaction: Medium

Description of environment: Hotel

Constantly required to stand and walk. Occasionally required to lift. Rarely required to push and pull.

Occasionally required to lift and/or move up to 50 pounds.

Travel: None

Competencies

NMS Core Values

Safety guides our behavior.

Honesty and integrity govern our activities.

Commitments made will be fulfilled.

All individuals are treated with dignity and respect.

The environment will be protected and sustained.