Analyst - Freshers / US Shifts at NLB Services in Gurugram

Job Title: Analyst Auto Loan Processing (Funding)

Location: Gurgaon
Experience: Fresher

Work type: Backend Banking Operations
Work Schedule: Flexible Shifts (Weekends included, No Indian Holidays)
Employment Type: Full-time

Role: Analyst / Sr. Analyst
Benefits: 2-way cab (Pick & Drop) + 1 Meal per shift

Job Summary:

We are seeking a dynamic and fresher/experienced analyst to work in auto loan processing operations, including keying and funding functions.

This is a backend Retail indirect lending Operations work, based out of US.

The role involves in delivering Productivity improvements, operational excellence, driving quality commitments, and fostering high-performing individual while maintaining exceptional client satisfaction in a fast-paced environment.

Key Responsibilities:

• Learn and work in end-to-end auto loan processing (keying and funding).
• Should be able to understand US client interactions and is able to response in precise manner.
• Ensure adherence to internal SLAs, regulatory compliance, risk controls, and client-specific process mandates.
• Should be able to work in fast paced environment where candidate can contribute with best of productivity and accuracy
• Expected to deliver 8 hours of production in a day, its 9 hours shift per day
• As per business need, should be able to work in any shift alignment starting from 1:00 PM IST, 3:30 PM IST, 5:30 PM IST or 6:30 PM IST.
• Should be flexible at work and comfortable with changes in week-off as per business need.

Required Skills and Qualifications:

• Good to understand auto loan processing workflows, including keying, funding, and client servicing.
• Proven ability to manage Backend Banking/Lending operations, handle escalations, and keep a focus to improve.
• Hands on knowledge in MS Office Suite (Excel, Word, PowerPoint) and operational reporting tools.
• Flexibility to work on weekends and align with international holiday schedules (no Indian holidays).

Preferred Qualifications:

• Experience in auto finance operations will be an advantage.
• Graduation in Commerce (preferred)