Walk-in || international banking voice at NJ Technologies in Bengaluru

Job Description Customer Support Executive ( UK banking Process)

Job Title

Customer Support Executive (UK banking Process)

Location

Manyata Tech Park, Bengaluru

Employment Type

Full-Time

Job Summary

Join the UK banking Process as a Customer Support Executive and become part of a globally recognized banking support team. We are looking for experienced professionals who are passionate about delivering exceptional customer service and creating outstanding customer experiences.

Key Responsibilities
• Handle inbound customer calls professionally and efficiently.
• Resolve banking-related customer queries with accuracy and empathy.
• Provide excellent customer service while meeting quality and productivity targets.
• Maintain accurate records of customer interactions.
• Adhere to bank policies, compliance standards, and data security guidelines.
• Escalate complex customer concerns to the appropriate teams when required.
• Ensure a seamless and positive customer experience during every interaction.

Eligibility Criteria
• Minimum 1 year of experience in an International Voice Process.
• Clean UAN employment history is mandatory.
• Excellent verbal and written communication skills in English.
• Strong customer handling and problem-solving skills.
• Basic computer knowledge and typing proficiency.

Salary & Benefits
• Salary: Up to 5.5 LPA (based on experience and interview performance).
• 5 Days Working.
• 2 Rotational Week Offs.
• Attractive performance-based incentives.
• Career growth opportunities.
• Professional work environment at Manyata Tech Park, Bengaluru.

If you're looking to grow your career with a leading global banking process, we'd love to hear from you!

Contact HR Prakruthi: 9606030862