Salesforce Nonprofit Cloud – Solution Architect at Nivasoft · Mumbai

Role Overview
We are looking for an experienced Salesforce Nonprofit Solution Architect to support our growing portfolio of nonprofit clients. This role is responsible for owning end-to-end solution design, translating complex business needs into scalable Salesforce architectures, and providing technical leadership across delivery teams.
As a trusted advisor, you will lead discovery sessions, define solution blueprints, guide development teams, and partner with stakeholders to ensure successful, value-driven implementations on the Salesforce platform.

Key Responsibilities
Lead solution architecture and design for Salesforce Nonprofit Cloud and related Salesforce platforms
Conduct discovery workshops to understand nonprofit client processes, challenges, and goals
Translate business requirements into technical solution designs, including:
o Data models
o System architecture
o Integration architecture
Recommend Salesforce best practices, balancing declarative vs. programmatic approaches
Define build tasks, effort estimates, and oversee execution, dashboards, and UAT
Provide hands-on support with Salesforce configuration, administration, and data migration when required
Guide teams on use of AppExchange solutions (e.g., Conga, DocuSign, Accounting tools, etc.)
Act as a Solution SME, supporting presales activities, proposal scoping, and solution walkthroughs
Collaborate closely with Project Managers, Delivery Leads, and client stakeholders
Mentor and support team members in their technical and professional growth
Stay current with Salesforce releases and maintain relevant Salesforce certifications

Required Skills & Experience
Proven experience working with or for nonprofit organizations, either as a consultant or in-house
6-10 years of experience on the Salesforce platform, including:
o Business analysis
o Solution design
o Project scoping
2+ years in a senior consulting or solution architecture role
Strong hands-on expertise in Salesforce core platform
Working knowledge of Sales, Service, and Marketing Cloud concepts
Strong understanding of SDLC, Agile or Hybrid delivery methodologies
Ability to design entity relationship diagrams and object models
Experience being client-facing, managing multiple stakeholders
Excellent communication, documentation, and leadership skills
Ability to design practical, scalable solutions aligned with client goals

Certifications (Required / Preferred)
Salesforce Administrator Required
Salesforce Sales Cloud Consultant Required
Salesforce Service Cloud Consultant Required
Minimum 34 Salesforce certifications preferred
Nonprofit Cloud / NPSP experience highly preferred
Additional cloud certifications are a plus

Locations : , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, (Hybrid / Remote based on project needs)