POS Installation & Activation Specialist at Ninja · Hafar…

We are looking for a POS Installation & Activation Specialist to join our Operations team and support the deployment and activation of POS devices across partner locations.

This role involves on-site installations, technical troubleshooting, partner training, and ensuring smooth device activation within the required SLA.

Key Responsibilities

• Visit partner locations to install and activate POS devices. • Configure devices and ensure proper system setup and connectivity. • Conduct device testing and activation verification. • Train partners and staff on basic device usage and operations. • Diagnose and resolve technical issues on-site (hardware, connectivity, software). • Replace or reconfigure devices when required. • Document installation activities and update activation workflows. • Coordinate with Sales, Operations, and Technical teams to resolve issues. • Ensure installations and issue resolution are completed within SLA timelines.

• +1 years of experience in device installation, field technical support, or POS deployment.

• Strong ability to troubleshoot hardware and connectivity issues.

• Good communication skills when dealing with partners and merchants.

• Ability to work in field operations and travel between locations.

• Valid driving license and willingness to travel.

• Ability to work under pressure and meet operational SLAs.