Learner Success Strategist I at Nightingale Education Group in Remote

Summary: Nightingale College is focused on higher learning in healthcare professions, and they are seeking a Learner Success Strategist I to support learners' program progression. The role involves creating a culture of trust, providing strategies for overcoming barriers to completion, and collaborating with communities to enhance learner success. Responsibilities: - Serve as the Learner Success Strategist for their assigned caseload (may vary with changing function needs) - Monitors the At-Risk report to provide additional support to learners who fall beneath prescribed benchmarks - Collaborates with local communities and organizations, including government agencies, to develop a pool of resources that align and coordinate various services for learners - Acts as a liaison between functions to assist learners in connecting with the academic and non-academic supports needed to thrive inside and outside the classroom - Using a strategic and consultative coaching approach, asks high-impact questions to understand the learner’s top performance challenges (academic or personal), identify their root cause, co-create solutions, and implement a custom success plan designed to improve performance and help learners reach their short-term/long-term academic, personal, and professional goals - Accurately documents interactions with learners and demonstrates consistent follow-through and supportive engagement with resolving learner barriers - Evaluates and refines procedures or devises new ways to improve efficacy - Engages with all assigned learners each semester and provides coaching on goal setting, academic success skills, and utilizing appropriate academic resources - Challenges and supports learners in their personal and academic growth and development throughout their time at Nightingale College - Participates in the Learner Success Series to support engagement of the program - Participates in the successful implementation of functional projects as they arise Required Qualifications: - A Master's Degree from an accredited institution is required, area of expertise in counseling, social work, higher education, psychology, or other human services-related field is required - Demonstrated proficiency in the use of Microsoft Office Suite is required Preferred Qualifications: - Demonstrated experience in higher education, counseling, or social work preferred - Demonstrated experience in documentation of case management is preferred Required Skills: Master's Degree, Microsoft Office Suite Important Skills: Higher Education Experience, Counseling Experience, Case Management Documentation Nice-to-Have Skills: Coaching Skills Benefits: The College will cover travel, lodging, and other accommodations.