Senior Data Operations Analyst at NielsenIQ · Chennai

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Job Description
The Senior Data Operations Analyst acts as a point of contact between Operations and internal client services/clients to manage end-to-end (E2E) operational queries and provide client support. The role also serves as a secondary point of contact in the absence of the Associate Manager, handling E2E operational queries and deliverables.
The analyst is responsible for delivering databases and outputs based on client specifications, ensuring timely delivery with high-quality standards, and actively engaging with stakeholders. The role requires foundational experience in logical thinking and analytical research domains. Additionally, the role requires independent ownership of regular BAU (Business-as-Usual) activities, ensuring seamless execution without operational dependencies.
Responsibilities
SQL Data Management: Write, optimize, and maintain complex SQL queries to retrieve datasets and tables from SQL databases.
Data Analytics: Perform in-depth analysis to identify trends, anomalies, and actionable insights.
Data Quality Assurance: Monitor, validate, and improve data accuracy, consistency, and reliability across systems.
Process Improvement: Identify opportunities to automate workflows and enhance efficiency in data operations.
Demonstrate strong analytical thinking by solving complex problems with innovative, out-of-the-box solutions.
Execute defined reports, schedules, and processes by adhering to procedures, delivery schedules, and SLAs.
Independently manage and deliver regular BAU activities end-to-end, ensuring minimal or no dependency on others.
Maintain SOP documents and ensure that checklists and trackers are updated regularly.
Provide constructive input to Process Owners, Team Leads, and the Operations Manager to improve operational effectiveness.
Understand the relationship between assigned processes and upstream/downstream dependencies to ensure clean data delivery and minimize rework across Operations teams.
Qualifications
Minimum of 3+ years of overall experience.
SQL Expertise: At least 2 years of hands-on experience in SQL, including query optimization and handling large datasets.
Educational Background: Bachelor’s or Master’s degree in Statistics, Mathematics, Computer Science, Economics, or a related field.
Analytics Experience: Strong background in data analytics, statistical modeling, or banking/financial services.
Soft Skills: Strong problem-solving, communication, and cross-functional stakeholder management abilities.
Excellent organizational skills with the ability to work collaboratively and meet deadlines.
High level of accuracy, proactiveness, and attention to detail.
Project management aptitude (critical path management, task sequencing, problem-solving, etc.).
Proficiency in business English (both spoken and written).
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Our Benefits
Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion