Data Operations Analyst at NielsenIQ in Zagreb, Zagreb, Croatia

Job Description

Flexibility. Fun. Freedom to grow. It’s all happening at NIQ, where analysts are working hard to drive decisions for top companies. Our accurate, detail-oriented Data Operations Analysts roll up their sleeves to work on end-to-end database production projects.

The Data Operations Analyst is a role responsible for analysis and data processing in a timely and high-quality manner in the range of assigned product categories. This is a good position to start your professional career in the analysis and data processing field.

Responsibilities:

Daily operations

• Coding new products and characteristics, ensuring timely and accurate output to meet the daily production schedule
• Be aware of newly launched or relaunched products provided by the system, keep an eye on the reality of the shelf vs the product provided by the product coding platform
• Archive and supply product catalogs, product lists, barcode lists from manufacturers, websites, leaflets, and/or from the field for ad-hoc projects or categories under focus
• To fully master the workflow and functioning of her/his unit and between all departments, to learn and use the in-department workflow and follow-up files and processes
• The secure quality area by supervising established checks, analyzing and discussing discovered issues
• Keep and maintain up-to-date, accurate, and clear documentation of the working environment and KPI with specified deadlines

Client service support

• Manage client queries in a professional manner (clear on-time feedback) by liaising effectively with other departments to respond to requests.
• Follow the developments in the sector

Requirements:

• Intermediate English and Croatian language (B2+), both verbal and written
• Proficiency in PC and MS Office standard tools (e.g. Excel, Word, Access, Outlook), a quick learner of new software
• 1+ year of any job experience will be a big plus
• Good communication skills, both verbal and written
• Analytical Skills
• Attention to details and readiness for routine work
• Strong orientation on self-development and teamwork

We Offer:

• Work in an international, multicultural environment
• Hybrid working type possibility
• Internal Recognition Program
• Mentoring - Mentee Program
• Volunteer time off
• Free LinkedIn Learning access that helps you discover and develop business, technology-related, and creative skills through over 20,000 courses available in 7 languages)
• Free Employee Assistance Programs (EAP) - NIQ offers support to all associates and their families for their emotional well-being trough professional, timely and confidential counselling services on issues related to everyday concerns & problems, overcome emotional challenges, and maintain a healthy and balanced lifestyle.

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion