Senior Software Engineer (AWS, Java, AI Agents) at NiCE in Sandy, UT

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. A Software Development Engineer works as an integrated part of the NiCE Analytics software engineering team with specific focus on developing and delivering software products into a cloud-native production environment. Opportunities will include design and development of microservice architectures, distributed computing, cloud development and big data technologies while developing new functionality or evolving existing ones and supporting a massively scalable analytics solution servicing a global customer base. NiCE R&D is in the midst of a transition from traditional software development to using AI tools like Claude Code.  We leverage the Atlassian MCP to take requirements from Jira and details from Confluence and let AI do the heavy lifting.  We are becoming AI Managers but we still want developers with experience writing software. As a Software Development Engineer, a Typical Day Might Include the Following: Work as a member of an agile team to enhance and improve software written in Java and Python Design and present projects to improve current process and overall platform Leverage AI tools, LLMs, or automation frameworks (e.g., Claude, OpenAI, agents) to accelerate software development Code and test projects according to team SDLC processes and best practices Deliver high-quality software on time Attend meetings and training as required. Work with engineers, architects, and product management for the successful completion of project work Follow established department procedures, policies, and processes. Follow the company Code of Ethics and NICE policies and procedures at all times. To Land This Gig You'll Need: An undergraduate degree in Computer Science or related major course of study 4+ years prior experience developing cloud-native services in a production environment Experience with coding languages such as Java and Python Experience using Claude Code, OpenAI, GitHub Copilot and other AI tools to write enterprise grade software Experience with source control systems, build tools and frameworks (GIT, Gradle, CMake, Jenkins) Scripting experience (Python, Shell, Bash) Experience with AWS ECS, Kinesis, Dynamo DB, Redis, and others A strong desire to build additional experience in innovative public cloud technologies Demonstrated abilities as a fast learner with good problem solving and communication skills, who can work independently on engineering tasks and with others. Ability to solve challenging problems Ability to learn independently and from others Ability to communicate effectively in English with team members and peers abroad Bonus Experience: Experience with NLP or experience with machine learning tools and techniques Experience with Analytics, Big Data or Business Intelligence Experience working as a Scrum Master About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.