Network Engineering Intern

Summary: Nextracker Inc. is driving the global energy transition with an integrated clean energy technology platform. They are seeking a Network Engineering Intern to support secure network operations, assist in configuring and maintaining network devices, and provide technical support for connectivity issues. Responsibilities: - Assist in implementing and maintaining network configurations in a cyber‑secure environment, following company security policies and industry best practices - Help monitor for security or performance issues and escalate according to defined procedures - Follow detailed instructions and standard operating procedures (SOPs) to configure data hubs and related network devices to specification (including IP addressing, routing, VLANs, and firewall rules as appropriate) - Perform software and firmware upgrades under supervision, validate successful deployment, and document changes - Assist in staging, testing, and troubleshooting new configurations before deployment to customer or production environments - Work with customers, project teams, and senior network engineers to establish and verify connectivity between customer sites and the NEXTpower environment - Apply foundational knowledge of networking protocols (e.g., TCP/IP, DHCP, DNS, VPN, routing, switching) to assist with connectivity setup and troubleshooting - Participate in remote or on‑site sessions to walk customers through basic network requirements, checks, and tests - Provide first‑line technical support for network connectivity issues, gathering logs, running diagnostic commands (e.g., ping, traceroute, basic interface checks), and documenting findings - Collaborate with senior engineers to triage, analyze, and resolve issues affecting data flow, device connectivity, or performance - Clearly communicate status, impact, and next steps to internal stakeholders and, when appropriate, to customers - Document network configurations, topologies, processes, and procedures, ensuring they are clear, accurate, and up‑to‑date - Help create or refine runbooks, checklists, and knowledge‑base articles to support repeatable, reliable operations - Capture lessons learned from issues and deployments to help improve standards and templates - Work independently on well‑defined tasks, managing time and priorities to meet deadlines - Collaborate effectively with cross‑functional teams (e.g., Network Engineering, Remote Monitoring, Technical Services, Field teams, and Customer Success) to support project and operational goals - Proactively ask questions, seek mentorship, and surface risks or blockers early - Express ideas clearly in both verbal and written communication, tailoring detail to the audience (engineering peers vs. non‑technical stakeholders or customers) - Prepare concise updates, tickets, or reports summarizing issues, root causes (when known), and actions taken - Contribute to customer‑facing communication with a professional, service‑oriented approach Required Qualifications: - Currently pursuing or recently completed a degree in Computer Engineering, Electrical Engineering, Computer Science, Information Systems, or related field, or 1–2 years of equivalent practical experience - Foundational understanding of networking concepts and protocols (TCP/IP, VLANs, routing, switching, DHCP, DNS, VPN, basic firewall concepts) - Strong analytical and problem‑solving skills with attention to detail and documentation - Ability to work in a fast‑paced, operational environment, handling multiple tasks with supervision as needed - Genuine interest in network engineering, cyber security, and large distributed/industrial or energy systems Preferred Qualifications: - Familiarity with Linux or network device CLIs for basic configuration and troubleshooting - Experience (academic, lab, home lab, or professional) with configuring routers, switches, or firewalls Required Skills: Networking concepts, protocols, TCP/IP, VLANs, Routing, Switching, DHCP, DNS, VPN, Firewall concepts, Linux CLI, Network device CLI, Router configuration, Switch configuration, Firewall configuration, Cyber security, Distributed systems, Energy systems, Analytical skills