Next Learn Technologies
BPO - Quality Analyst (Tele Sales) at Next Learn… · Bengaluru…
Mid LevelOn-siteFull-timeBengaluru(Koramangala)400000 INR–475000 INR/yr
Skills
BPOTelesalesSales ProcessQuality AssuranceCSATQuality AuditQC ToolsKPI
Job Description
Upto 4.75 LPA with variable 15 % of annual CTC
9 hrs (including 1 hour break)
6 days working rotational shift & 1 rotational off
Excellent communication Skills – (ENGLISH AND HINDI: MANDATORY)Graduation
Quality Parameters, QC Tools, Understanding of DMAIC, CSAT & NPS Projects
Exp in auditing voice, email, and chat processes
Expertise in RCA, quality frameworks, and process improvement