Sales Development Representative at NexHealth in San Francisco, CA

Summary: NexHealth is a company focused on modernizing healthcare by connecting patients, providers, and developers. As a Sales Development Representative on the Payments Team, you will engage existing customers, identify expansion opportunities, and build the pipeline for long-term growth in a collaborative environment. Responsibilities: - Engage existing customers through inbound and outbound outreach to identify interest and expansion opportunities for NexHealth Payments - Qualify customer needs, pain points, and readiness, booking high-quality meetings for Account Executives - Develop a strong understanding of the Payments product, customer workflows, and value proposition - Partner closely with Account Executives to align on account strategy, messaging, and seamless handoff - Collaborate with Customer Success and Product to share customer insights and feedback from the field - Help shape and scale a new sales motion by testing messaging, channels, and approaches, and iterating quickly based on results Required Qualifications: - 1-2 years of experience in a customer-facing role (sales, support, hospitality, retail, or similar) - Strong communication skills and comfort engaging customers via email, phone, and video - Curiosity and eagerness to learn about healthcare, payments, and SaaS sales - A proactive, goal-oriented mindset with the ability to manage time and priorities - Coachability and openness to feedback in a high-growth environment - Comfort working in-person and collaborating closely with teammates - Familiarity with CRM tools (e.g., Salesforce) or a willingness to learn Required Skills: Customer engagement Important Skills: Healthcare knowledge, Payments knowledge, CRM tools Nice-to-Have Skills: Coachability, Communication skills, Goal-oriented mindset, Time management Benefits: Full Medical, Dental, and Vision (up to 100% covered), 401K and commuter benefits, Flexible PTO