IT Business Analyst at New Hampshire Retirement System in Concord, NH

The IT Business Analyst has been assessed in Band L of the wage schedule, the range in Band L is $79,287-$119,398..50. NHRS is planning hire in the middle of that range.

About the Role:

The Business Analyst is responsible for analyzing business processes, identifying requirements, and proposing software solutions to improve efficiency and effectiveness. This role involves collaborating with stakeholders, gathering and documenting business requirements, and ensuring that the application and development team understands and implements these requirements accurately. The Business Analyst acts as a bridge between the business and technical teams, ensuring that NHRS business goals are met through optimized software solutions.

Education: Bachelor’s degree in business administration, or comparable degree, each additional year of approved formal education may be substituted for one year of required work experience.

Experience: Minimum of five years’ experience as a Business Analyst. Experience within a pension system or in the financial services industry preferred. Exceptional analytical and conceptual thinking skills. Each additional year of qualified work experience may be substituted for one year of formal education.

SPECIAL REQUIREMENTS:
Technical Skills:

• Proficiency with business analysis tools such as Microsoft Excel and SQL for data extraction, modeling, analysis, cleaning and validation.
• Proficiency with process modeling tools like Microsoft Visio or Lucidchart to build understanding, communicate current and future workflows and analyze efficiencies.
• Skilled use of BI tools like Power BI or Tableau for data analysis and reporting is highly preferred.
• Ability to create clear, compelling decks using PowerPoint or similar software.
• API literacy highly preferred.
• Candidates with experience in Agile environments and familiarity with relevant pension or financial regulations preferred.
• Proficiency in business analysis tools and techniques, including requirements gathering, process modeling, and data analysis.
• Strong analytical and problem-solving skills with the ability to think critically and strategically.
• Knowledge of project management tools and methodologies is a plus.
• Excellent communication and interpersonal skills, with the ability to effectively communicate complex concepts to technical and non-technical audiences.
• Ability to work independently and as part of a team, managing multiple priorities and meeting deadlines.
  Risk Management:
• Identify potential project risks, assess their impact, and implement risk mitigation strategies.
• Ensure compliance with financial and data privacy regulations.
• Collaborate with the Project Management Office (PMO) and escalate risks when necessary.
  
  

RECOMMENDED KNOWLEDGE, SKILLS, AND TRAITS:

• Familiarity with pension administration systems, regulatory requirements, and industry standards.
  
  PHYSICAL REQUIREMENTS:
• The employee must have the ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
• Communicate with others to exchange information (Constantly)

· Analyze accuracy, neatness, and thoroughness of the work assigned. (Constantly)

· Requires computer responsibility which involves extensive use of keyboard, mouse and monitor, and repeat motions that include the wrist, hands, and/or fingers. (Constantly)

WORK ENVIRONMENT/CONDITIONS:

· Dayshift hours primarily, occasional overtime may be required to meet project deadlines.

· Physically able to participate in training sessions, presentations, and meetings.

· Work related assignments on weekends are possible.