Library Assistant I at New Britain Public Library in New Britain, CT

LIBRARY ASSISTANT I PT 20 Hrs · Location: New Britain, CT, US Title/Classification: Library Assistant I – Circulation Reports to: Head of Circulation Services Starting Salary: $16.94 per hour Schedule: Part-time, 20-hour, position, including at least one evening per week and alternating Saturdays Position Summary: Library Assistant I performs a wide range of on-desk entry-level clerical and manual library functions. Work involves frequent patron contact; requires use of automated library systems for various clerical tasks. As assigned, performs off-desk duties. Qualifications:  High school diploma or GED and experience in a library or school library environment. Customer service experience and strong computer/technology skills required.  Preferred qualification is language proficiency particularly in Polish or Spanish. Responsibilities:  Performs assigned duties according to established procedures. Specific responsibilities, including but not limited to: • Performs clerical or technical tasks in assigned unit. • Greets visitors. • Performs circulation desk tasks; performs database duties as necessary. • Assists patrons with equipment such as photocopier, fax machine and scanner. • Responds to patron questions and requests for assistance, referring more complex inquiries to the appropriate staff member as needed. • Answers and directs incoming telephone calls, providing information or routing calls to the appropriate staff member. • Enforces rules regarding Library procedures. • Retrieves materials for patrons or other staff. • Attends meetings and/or workshops as assigned. • Performs a variety of circulation duties, including checking out, renewing, checking in, and returning library materials; collecting payments; registering patrons; completing opening and closing procedures; inspecting materials for damage and recording all actions in the library database.  • Maintains materials by reading shelves, shifting, sorting, shelving, organizing materials in their proper sequence. • May also be responsible for one or more of the following functions: • Lost and found • Processing returned mail  • Processing overdue and billing notices • Performs off-desk duties as assigned.