IT Systems Engineer Intern at Neuralink in Fremont, CA

Summary: Neuralink is creating devices that enable a bi-directional interface with the brain, aiming to restore movement and sight. The IT Systems Engineer Intern will support the Information Technology team by building and maintaining systems that enhance the company's operations and user experience. Responsibilities: - Identifying, building, and deploying open-source, off-the-shelf, or custom-built systems and policies that meet our demanding requirements - Monitoring, maintaining, and optimizing the performance and security of all IT systems, including servers, networks, cloud infrastructure, and applications - Providing expert technical support to end-users as part of a tier-1 rotation - Ensuring compliance with data protection regulations and internal security policies by implementing robust security measures and conducting regular audits - Creating and maintaining comprehensive documentation for systems, processes, and procedures to support knowledge sharing and business continuity Required Qualifications: - Systems administration experience on Linux, macOS, and/or Windows - Firm grasp of networking protocols such as TCP/IP, UDP, ARP, DNS, DHCP, and PXE - Can develop tooling and automation with at least one of POSIX sh, Bash, Python, or another programming language for tasks such as end-user asset management or provisioning - Proficiency in building and maintaining physical computer infrastructure - Empathetic and patient, especially when collaborating with non-technical colleagues or mentoring teammates - Ability to solve immediate problems while designing and prioritizing systemic solutions Preferred Qualifications: - Strong understanding of on-prem networking solutions and cloud provider networking technologies, such as VPCs, IPsec VPNs, Wireguard, and IAM security policies - Ability to design comprehensive security policies and best practices, and implement them in day-to-day business operations - Working knowledge of major cryptographic protocols and authentication schemes such as TLS, X.509, 802.1x, U2F, SAML, and WebAuthn - Experience using IaC tools, CI/CD, and modern cloud-native tooling, such as Terraform, Docker, Packer, Ansible, Cloud-Init, Git, Helm, and GitLab CI - Experience administering SaaS applications like Microsoft Entra, Google Workspace, and Slack Required Skills: Linux administration, Networking protocols, Tooling, automation, Physical infrastructure Important Skills: On-prem networking, Security policies, Cryptographic protocols, IaC tools, SaaS applications Nice-to-Have Skills: Empathy, Problem-solving Benefits: An opportunity to change the world and work with some of the smartest and most talented experts from different fields, Growth potential; we rapidly advance team members who have an outsized impact, Excellent medical, dental, and vision insurance through a PPO plan, Paid holidays, Commuter benefits, Meals provided, Equity (RSUs) •Temporary Employees & Interns excluded, 401(k) plan •Interns initially excluded until they work 1,000 hours, Parental leave •Temporary Employees & Interns excluded, Flexible time off •Temporary Employees & Interns excluded