Principal Cloud Solution Engineer at NetSuite in China, China

Serve as a trusted advisor to clients, utilizing deep product expertise to design customized solutions that align with their business objectives. Deliver impactful presentations, demonstrations, and industry insights to articulate product value. Provide end-to-end support during the sales cycle to drive deal closure and customer success.

Acts as a trusted advisor, leveraging deep product knowledge to tailor solutions that meet client business needs. Guides customers through product features and benefits via presentations, demos, and industry benchmarks, ensuring they understand the value proposition. Provides ongoing support throughout the sales cycle to secure successful deals.

Responsibilities

Technical Expertise:

• Lead the technical pre-sales process for complex deals, acting as the solution architect for clients.
• Guide clients through their cloud adoption journey, crafting creative solutions and advocating for their needs.
• Manage cross-functional teams to drive customer momentum and ensure successful implementations.

Strategic Growth and Customer Advocacy:

• Develop strategic relationships with key stakeholders to understand business goals and create tailored roadmaps.
• Leverage customer insights to develop best practices and assets that accelerate cloud adoption across the company.

Customer Success and Mentorship:

• Plan and execute successful customer events and launches, collaborating with support and engineering for seamless transitions.
• Provide technical mentorship to junior sales consultants, fostering a strong knowledge base within the team.

Minimum qualifications:

Education:

• Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent experience demonstrating strong technical knowledge.

Experience:

• 5+ years of experience in customer-facing roles, including:
  • Interacting with executive stakeholders
  • Leading or managing IT implementations, transformations, or initiatives
  • Hands-on experience in public cloud migration

Skills:

• Excellent communication, presentation, problem-solving, and project management skills.
• Ability to translate business needs into technical solutions.
• Experience collaborating across internal and external teams, including large enterprises.
• Fluency in English and Mandarin Chinese for effective customer engagement.

Preferred qualifications:

Collaboration and Partnerships:

• Proven ability to collaborate with channel partners, systems integrators, and third-party developers to deliver comprehensive solutions for clients.

Technical Depth:

• Experience with open-source solutions like Kubernetes, Redis, MongoDB, Kafka, and OpenSearch is a strong plus, with a history of contributing to open-source projects being particularly valued.
• Possess in-depth knowledge in at least two of the following areas:
  • GenAI
  • LMOps /LLMOps
  • IT operations/DevOps
  • Database systems
  • Networking
  • Cyber Security
  • Service architecture/ Micro Services/Service Mesh
  • Cloud-native application development
  • Hosted services
  • Storage systems
  • Content delivery networks

产品及解决方案介绍：

Oracle公有云解决方案OCI：https://www.oracle.com/cn/cloud/

客户为什么选择OCI：https://www.oracle.com/cn/cloud/why-oci/

PaaS：https://www.oracle.com/cn/cloud/paas.html

IaaS：https://www.oracle.com/cn/cloud/iaas.html

Oracle AI：https://www.oracle.com/artificial-intelligence/

Oracle Generative AI：https://www.oracle.com/artificial-intelligence/generative-ai/

Responsibilities

Technical Expertise:

• Lead the technical pre-sales process for complex deals, acting as the solution architect for clients.
• Guide clients through their cloud adoption journey, crafting creative solutions and advocating for their needs.
• Manage cross-functional teams to drive customer momentum and ensure successful implementations.

Strategic Growth and Customer Advocacy:

• Develop strategic relationships with key stakeholders to understand business goals and create tailored roadmaps.
• Leverage customer insights to develop best practices and assets that accelerate cloud adoption across the company.

Customer Success and Mentorship:

• Plan and execute successful customer events and launches, collaborating with support and engineering for seamless transitions.
• Provide technical mentorship to junior sales consultants, fostering a strong knowledge base within the team.

Qualifications

Career Level - IC4

About the Company

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.