Oracle Health Federal Testing Knowledge Lead at NetSuite · Location…

The Oracle Health Federal Testing Team is seeking candidates to join the Testing and Quality Assurance team as a Knowledge Lead.

Come and join us! We're on a journey to advance how health happens with technologies that empower patients, support clinicians, encourage innovation, and save lives.

Our mission? To build a human-centric healthcare experience powered by unified global data.

We're looking for an experienced Senior Knowledge Leader to help design, configure, activate, and support education, knowledge sharing, and product release communications for our internal solution consultants supporting Oracle Health Millennium solutions across Federal agencies, including the Department of Defense (DoD), United States Coast Guard (USCG), Department of Veterans Affairs (VA), and Indian Health Service (IHS).

As part of our Federal Consulting team, you'll work alongside passionate professionals dedicated to shaping the future of electronic health records for active-duty service members, veterans, American Indians, Alaska Natives, and their care teams. This is a client-facing consulting role where you'll collaborate across multiple solution areas to ensure consultants have the knowledge, training, and resources needed to successfully deliver Oracle Health implementations.

Your Role

As a Senior Knowledge Leader, you will serve as a trusted solution consultant responsible for developing and delivering knowledge resources that support Oracle Health Federal implementations. You'll work independently while partnering closely with Learning Instructors, Solution Knowledge Leads, implementation teams, and internal stakeholders to create high-quality learning content, improve consulting methodologies, and drive knowledge-sharing across multiple solution domains.

This role is ideal for someone who enjoys teaching others, translating complex solution functionality into practical guidance, and helping consultants succeed through effective enablement. While this is not a clinical consulting role, you should be comfortable working across multiple Oracle Health solutions, understanding workflow impacts, and educating others on implementation best practices.

Responsibilities

Responsibilities

• Design, configure, activate, and support education, knowledge-sharing initiatives, and product release communications for Oracle Health Federal Consulting teams.
• Provide domain expertise, implementation guidance, and workflow design recommendations across multiple Oracle Health Millennium solutions.
• Author, develop, and maintain associate-facing learning content using technical documentation, implementation methodology, and Oracle best practices.
• Educate and coach consultants on Oracle methodologies, implementation standards, and recommended workflows.
• Partner with Learning Instructors and cross-functional stakeholders to identify opportunities for content enhancements, process improvements, methodology updates, and knowledge-sharing initiatives.
• Assess how solution and workflow changes impact testing, implementation, and consultant readiness.
• Support continuous process improvement initiatives and help drive adoption of standardized implementation practices.
• Monitor and manage issues through established problem management processes, as needed.
• Collaborate with management and internal stakeholders to ensure learning content is delivered on time, within scope, and aligned with organizational priorities.
• May serve as a team lead on projects and provide guidance to other consultants.

Basic Qualifications

• At least 7 years of combined related work experience and higher education.
• At least 2 years of Healthcare Information Technology (HCIT) consulting, HCIT support, client-facing consulting, or information technology solution experience.
• At least 5 additional years of directly related professional experience or equivalent higher education.
• Experience implementing or supporting Oracle Health Millennium solutions.
• Strong understanding of Oracle Health implementation methodology, workflows, and solution best practices.
• Experience developing training materials, learning content, or knowledge resources.
• Excellent written, verbal, presentation, and facilitation skills with the ability to build strong relationships across teams.
• U.S. citizenship required due to client contracts and must be based on U.S. soil.
• Must be able to obtain the appropriate government security clearance card applicable to your position.

Preferred Qualifications

• Experience working across multiple Oracle Health Millennium solution areas.
• Familiarity with PowerChart (Acute and/or Ambulatory) and Revenue Cycle/Patient Accounting workflows.
• Experience leading train-the-trainer initiatives, knowledge transfer, or consultant enablement programs.
• Experience supporting testing readiness, workflow validation, or implementation education.
• Knowledge of healthcare industry best practices, systems integrations, databases, core applications, and web technologies.
• Experience supporting Federal healthcare organizations such as the DoD, VA, USCG, or IHS.

Expectations

• Willing to work additional or irregular hours as business needs require.
• Safeguard corporate and client assets by adhering to Oracle security policies and procedures.
• Perform additional responsibilities as assigned.
• Deliver high-quality consulting services independently and as part of a collaborative team while supporting successful Oracle Health Federal implementations.

#LI-MBOH

Qualifications

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $71,200 to $166,100 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3

About the Company

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.